Welcome to Tung Ling Counselling!
Tung Ling Counselling Centre (TLCC) seeks to bless our community through holistic restoration of the individual, both emotionally and mentally. TLCC is part of Tung Ling Community Services (TLCS), which is the community services arm of Church of Singapore (COS).
In this form, you can register to talk to a TLCC counsellor. We will reach out to you within one week to find out more about your needs and subsequently pair you up with an in-house counsellor if appropriate. Click on the button “Find out more” below to learn more about TLCC and the counselling services that we offer!
Find out more >>>
Some things you need to know before proceeding…
Before you continue, here are some things that you need to know about Tung Ling Counselling. Please read all the information provided carefully. Once you have read everything, and if you would like to speak to one of our counsellors, please click “Next” and fill in your details. Thank you!
What happens after I fill in this form?
Our counselling team will review your details. If we determine that our in-house counsellors are able to take on your case, we will reach out to you to arrange a counselling session. If we determine that we are not able to take on your case, we will still reach out to you to inform you of this, and do our best to refer you to other sources of help if appropriate.
What can I expect from my first appointment?
Your counsellor will go through the First Interview Form with you, where you will be asked some questions that will aid your counsellor to be more effective in helping you. Your counsellor will seek to understand what you are facing and set counselling goal(s) together with you. A counselling session typically lasts for one hour.
How much is your fee?
We do not collect any fees.
Can I see a counsellor if I am not a Christian or not a member of COS?
Yes. We offer counselling services to all people regardless of faith, ethnicity or status.
If I am a member of COS, will my counsellor also be a member of COS?
That depends. If this is a matter of concern for you, please let us know in the “any other comments or concerns” section of the form and we can work something out together.
Are your counsellors trained?
Our counsellors have either completed or are on their way to complete post-graduate counselling degrees.
What days do you see cases and where are the sessions held?
Counselling sessions can be held in-person at Church of Singapore premises (145 Marine Parade Road) or online via Zoom. You may indicate your preference in the registration form. We will try our best to match your day/time availability to our counsellors’ availability.
What should I do if I cannot make it for my appointment?
As our counsellors are mostly volunteers who are only available at specific times, we strongly encourage you to keep to your day and time for appointments. If you really need to, you may request to reschedule the appointment at least 24 hours before the start of the appointment. (E.g. if your session is scheduled for 1pm on Tuesday, you must request to reschedule by Monday 1pm at the latest)
What happens if I am late or don’t show up for my appointment?
If you are late by more than 15 minutes, the counselling session will be cancelled. If you miss three consecutive counselling appointments, your case may be deemed closed.
How many counselling sessions will I need?
In most cases, it will take time for you to process what you are going through. We recommend that you commit yourself to at least 4-6 sessions of counselling. Your counsellor will evaluate your progress together with you through the sessions. Do not expect a quick fix as healing takes time.
Will my information be shared with others?
All information that the client shares will be kept confidential. This includes client’s personal data, any information shared in counselling sessions, and even the fact that the client is seeking counselling with TLC. Client’s information can only be released with their consent and written permission, except in the following cases: (1) The counsellor determines that there is a clear and imminent danger to the client or someone else, including suicide (2)The counsellor determines that a criminal offence has been or is about to be perpetrated. (3) When the organisation is legally required to release the information by government authorities.
Can I receive counselling if I am 18-years-old or younger?
Yes, with consent from your parent or legal guardian. We will contact you to request for your parent or guardian’s contact information. We will then contact them directly to arrange for this consent.
I hereby consent to the collection, use, and retention of the personal data appearing in this form, as well as personal data about me that is in COS possession or control, in accordance with COS's Data Protection Policy and The Personal Data Protection Act, its subsidiary legislation and advisory guidelines. Your consent is required to proceed. Information about you will be kept confidential and will not be disclosed unless (1) the counsellor determines that there is a clear and imminent danger to the client or someone else (2) the counsellor determines that a criminal offence has been or is about to be perpetrated (3) when the organisation is legally required to release the information by government authorities.
First Name 名
Last Name 姓
Contact Number 联系号码
18 years old and under
19 to 25 years old
26 to 35 years old
36 to 50 years old
51 to 60 years old
61 to 70 years old
Above 70 years old
Marital Status 婚姻状况
Widowed 寡妇 /鳏夫
Race 种族 (optional)
Religion 宗教 (optional)
Roman Catholic 天主教
Taoism / Ancestor Worship 道教
I want to talk to the counsellor about 我要跟辅导员讨论关于 (select all that apply)
General Emotional & Mental Health 心理与精神方面
Financial issues 财务
Marital issues 婚姻
Other family-related matters 其他家庭关系的问题
Other relationship issues 其他关系的问题
Other types of Mental Disorder 任何形式的心理病状
Please provide a brief and accurate description of the concern(s) or issue(s) for counselling 请说明情况
Are you thinking of ending your life or hurting yourself or anyone else? 你是否有想过自尽或伤害他人？
Have you seen a counselor, psychologist, psychiatrist or other mental health professionals before? 你可曾见过辅导员，心理学家，心理医生或其他心理病症专业人士？
Details of previous mental health professional 治疗者姓名
Would you prefer a male or female counsellor?
Would you prefer to receive counselling in-person or online?
In-person (At 145 Marine Parade Road, during office hours only)
Online (Via Zoom video calls)
What is your preferred language? 首选语言
Emergency Contact Details
Reason for seeking help at TLC. How did you hear about TLC? 联络东岭辅导事工的原因
Any other comments or concerns 任何其他信息
Should be Empty: