Andover Christmas Festival is operated by Test Valley Borough Council in partnership with Andover Town Council and Andover BID.
Application Procedure
1. Traders who apply for a pitch are not guaranteed a place. The success of your application will be based on best fit for the event and consideration of how your stand will complement other traders.
2. Traders are invited to apply by Monday 24th October 2022. Applications received after this date will be reviewed subject to availability.
3. Successful applicants will receive a confirmation email from the event organisers with a secure link to book and pay the stall pitch fee.
4. The event organisers reserve the right to refuse and review applications, or cancel bookings (in which case any fee paid shall be refunded) at any time.
Event Fees & Booking
5. Trader pitches for this event cost £35.
6. Pitches include provision of a 3m x 3m gazebo. This is the total pitch area. The exception to this is street food traders who trade from a vehicle or trailer.
7. We offer a 30% discount for traders who also occupy a retail/hospitality premises in the town centre.
8. Within your confirmation email you will find a secure link to an event page in Pitchbooking.com. Your pitch payment must be made via this link, using a credit or debit card.
9. Electricity is not included, unless by agreement in advance by the organisers. Electricity supply may be subject to additional charges.
10. The pitch fee is exempt from VAT.
11. Your trade space is not confirmed until the full pitch fee has been paid.
12. If a trader has not paid by 14 days prior to the event opening, the event organisers hold the right to replace said trader and refuse a trading place. You will be notified if this is the case.
Cancellation Policy
13. If a trader cancels their booking in writing giving at least 28 days notice, their full pitch fee will be refunded. We aim to do this within 28 days of notice of cancellation.
14. If a trader cancels their booking but does not meet the above cancellation policy criteria, their pitch fee will only be refunded if the event organisers can find an appropriate replacement – this decision will lie strictly with the event organisers.
15. In the event that a trader fails to give adequate notice for cancellation, and a suitable replacement cannot be found, their pitch fee will be deemed non-refundable.
16. If an event is cancelled or postponed by the event organiser, all traders will be offered a full refund. In this case, the event organisers will aim to give at least 7 days’ notice unless, in unforeseen circumstances such as inclement weather or other reasons beyond our control by which we will inform traders as soon as possible.
Prohibited and Restricted Trading
17. Stalls representing political parties or political views are not permitted. Any trader breaching this prohibition will be required to leave forthwith.
18. Traders whose businesses require a licence or registration may only trade while such licence/registration is in force.
Arrival & Set Up
19. Traders will be sent arrival and set up details with timings no later than 7 days prior to the event. Arrival will be after 1pm. Traders will not be permitted to pack down or leave site until 8pm.
20. Lighting will be provided by way of festoon lighting and battery operated lamps. If you wish to bring additional lighting this must be battery operated.
21. Gazebos will be provided. Traders are responsible for providing tables, chairs and any other display equipment as needed.