CANCELLATION & NO SHOWS
We require at least 48 hours notice to cancel an appointment. Clients who cancel an appointment with less than 48 hours notice will be charged the non refundable deposit of $50. Clients who cancel within the 48 hours notice will get a credit of $25 from their $50 nonrefundable deposit. Clients who do not show up for a scheduled appointment or notify us in advance will not receive the non refundable deposit, and may be declined future services. We understand that emergencies and illnesses can arise, therefore last minute cancellations due to things such as verifiable emergencies, illnesses or inclement weather will generally not result in any missed session charges, however this is to be determined at the practitioner's discretion.
LATE ARRIVAL POLICY
All scheduled appointments will end at the scheduled ending time in order for us to stay on schedule. Clients who arrive late to their scheduled appointment will be charged for the full session and will not receive a time extension. Please arrive 5 minutes before your scheduled appointment time to allow time to undress and get on the table to enjoy a relaxed and unhurried experience.
MASSAGE TERMINATION
Only professional massage and bodywork services for relaxation or therapeutic purposes are offered at this massage practice. Massage services will be terminated immediately in the event of inappropriate conduct of any kind. This includes harassment, threatening speech or behavior, sexual advances or requests, or disrespectful actions or language. A session will not be conducted if the client is under the influence of drugs or alcohol. If the massage is terminated for any of these reasons, full payment for the scheduled session is still required.
DRAPING POLICY
Clients will be appropriately draped with a sheet and/or towel at all times during their massage. Only areas of the body that are currently being treated will be exposed. The breast and genital areas will always remain draped and are never massaged.
Signing below indicates that you have read, fully understand and will abide by the massage policies as listed above.