SafeStart: Field Operations Manager (Kano, Nigeria)
SafeStart is a nonprofit getting chlorine to rural households in Kano State, Nigeria through a Community-Based Chlorine Access (CBCA) model. This application takes about 25 to 30 minutes. Please answer honestly and do not use AI tools.
Read the full job description
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About you
Email address
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example@example.com
First name
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Surname(s)
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Mobile number
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Please enter a valid phone number.
Format: (000) 000-0000.
Where are you based now? (town or city, and state)
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Are you based in Kano, or willing to relocate there for this role?
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Yes, I'm based in Kano
Yes, I'm willing to relocate to Kano
No
Can you travel to rural communities across Kano State most weeks, including some overnight trips?
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Yes
No
Do you have a valid driving licence?
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Yes
No
Do you have your own car you could use for work travel?
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Yes
No
Are you legally allowed to work in Nigeria?
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Yes
No
If we offered you this role today, when could you start? Please explain.
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What is the name of your current or most recent employer?
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What is your role title there?
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In no more than 3 bullet points, what did that role involve?
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Upload your CV
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Your experience
Highest level of education completed
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Secondary school certificate
Technical or vocational diploma (e.g. ND, HND)
Bachelor's degree (e.g. BA, BSc, BCom)
Postgraduate diploma or Honours
Master's degree (e.g. MA, MSc, MPH, MBA)
Doctorate (e.g. PhD)
Professional qualification
What did you study?
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Public Health or Epidemiology
Environmental Health
Development Studies, Political Science or other social sciences
Business or Management
Logistics or Supply Chain
Statistics, Mathematics or Data Science
Economics
Natural sciences
Engineering
Arts or Humanities
Other
Which university or college did you study at?
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Which languages can you work in at a professional level?
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English
Hausa
Yoruba
Igbo
Pidgin
Fulfulde
Kanuri
French
Other
How would you describe your Hausa?
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Native or fluent
Professional working level
Conversational
Basic or none
How many years have you worked in field operations or M&E fieldwork?
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Less than 2
2 to 3
4 to 6
7+
How many of those years were in a management role?
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None
Less than 2
2 to 4
5+
What is the largest field team you've managed, including people managed through supervisors?
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None
1 to 4
5 to 15
16 to 40
41+
Which kinds of programmes have you run in the field?
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WASH
Primary healthcare or public health
Nutrition
Household surveys or research fieldwork
Commodity distribution (e.g. nets, medicines, water treatment)
Agriculture or livelihoods
Other
Hands-on experience
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Rows
None
Less than 6 months
6 to 12 months
1 to 3 years
3+ years
SurveyCTO, ODK or KoboToolbox
Excel or Google Sheets (field plans, trackers)
Stock or inventory records
Vehicle, fuel or logistics management
Managing field budgets, cash or per diems
Dashboards (e.g. Power BI)
How often have you done these in previous roles?
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Rows
Never
Occasionally
Monthly
Weekly
Daily
Supervising field staff directly or through coordinators
Building weekly or monthly field plans
Running household survey rounds
Back-checks or re-interviews
Community demonstration or launch events
Organising stock, transport and supplies
Training field staff
Community entry with traditional and community leaders
Managing field budgets or per diems
Security planning for field teams
Reporting to senior management or donors
Multiple-choice questions
Pick the best answer for each question. You don't need to look anything up.
1) An agent tells you their redemption point ran out of chlorine today. The next scheduled delivery is in 5 days. What do you do?
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Wait for the scheduled delivery in 5 days
Tell households to use another redemption point
Arrange an interim top-up now, log it, check why it happened
Give the agent extra stock next time to make up for it
2) 4 field officers each complete 6 household surveys a day. How many field days do they need to survey 480 households?
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10
20
24
40
3) 3 vehicles each drive 120 km a day for 20 days. They use 1 litre per 10 km, and fuel costs NGN 1,000 a litre. What's the monthly fuel cost?
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NGN 72,000
NGN 360,000
NGN 720,000
NGN 7,200,000
4) Back-checks find that 3 of 10 households re-interviewed for one field officer give different answers on key questions. What do you do?
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Accept it, some variation is normal
Correct the original answers to match the back-checks
Dismiss the field officer straight away
Widen back-checks on their work, review with the coordinator and Data Analyst, flag the data
5) On the morning of planned visits, you hear reports of unrest in one LGA. What do you do?
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Go ahead, but tell staff to be careful
Let each officer decide for themselves
Pause visits there, confirm staff are safe, inform management
Cancel all field activity in every LGA for the week
6) A village head in a new community is upset that he wasn't consulted before the field team arrived. What do you do?
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Leave it to the field officer to handle
Carry on, since the LGA already approved
Send a formal apology letter and carry on
Visit him, acknowledge it, ask his advice
7) A coordinator says a field officer may be signing attendance sheets for visits that didn't happen. What do you do?
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Dismiss the officer immediately
Tell the coordinator to handle it quietly
Ignore it unless it happens again
Check the evidence fairly, then follow the disciplinary process
8) State elections fall in the middle of next month. How do you plan field work?
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Plan as normal, elections don't affect field work
Pause all field work for the whole month
Avoid field activity around election days, use that time for prep
Bring visits forward and double up on election week
9) Before an established community is handed over to a government WASH officer, what matters most?
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The officer has visited the community once
The community has been running for over a year
The village head has signed a handover letter
Redemption point working, agent active, stock records reconciled
10) What's most useful in your weekly update to the co-founders?
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A full list of every visit made that week
Only good news, to keep morale up
Progress against plan, problems, and decisions you need
Photos from the field with short captions
Working style
How much do you agree with each statement? There are no trick questions.
How much do you agree with each statement?
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Rows
1
2
3
4
5
If field visits are behind schedule, it's fine to skip some checks to catch up.
I'd rather see the field myself than rely only on reports.
When a team member makes a mistake, I deal with it quickly and privately.
Plans should stay fixed once agreed, even if conditions change.
Which of these would most negatively affect your satisfaction in a job?
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Frequent overnight travel away from home
Working with difficult partners or clients
Working overtime
Repetitive tasks with little variety
Not enough face time with colleagues
Little structure or unclear direction
In your own words
Please write these answers yourself, without AI tools. Short and specific beats long and general.
In a sentence or two, what does SafeStart do?
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What's one thing about our model you'd question or want to test?
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Tell us about a time you led a field team through a difficult period, such as staff problems, insecurity, supply problems or tight deadlines. What happened, what did you do, and what was the result? Which role on your CV is this from?
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Next month you need to run a survey round in 15 communities across 3 LGAs and launch CBCA in 2 new communities, with 2 coordinators and 6 field officers. Outline your plan: what happens, in what order, and what could go wrong?
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A few final questions
Do you have any family, business, or financial ties to Kano State government officials, or to likely SafeStart suppliers or partners?
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No
Yes
If yes, please give brief details
In which currency are you giving your salary expectation?
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Please Select
NGN (Naira)
ZAR (Rand)
USD
What is your expected monthly gross salary? (numbers only)
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Gross means before tax and other deductions, and should include all benefits and allowances. We'll look at your expectation in the context of your location and experience.
Expected monthly gross salary: top of your range (numbers only)
How did you hear about this role?
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Shared by a friend or family member
SafeStart LinkedIn
SafeStart website
Direct outreach from someone at SafeStart
Charity Entrepreneurship / AIM network
Effective Altruism job board or Slack
Probably Good
Christians for Impact
Recruitment agency
DevNetJobs
ReliefWeb
MyJobMag
Jobberman
Other job site
WhatsApp group
Other
If someone referred you, what is their name?
How long did this application take you?
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Less than 10 minutes
10 to 20 minutes
20 to 30 minutes
30 to 45 minutes
More than 45 minutes
I confirm I didn't use AI to answer any of the questions on this form
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I confirm
Any comments or feedback on the role or this form?
I consent to SafeStart storing and processing the information in this application for recruitment purposes. I can ask for it to be deleted at any time by emailing hello@safe-start.org.
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I consent
I'm happy for SafeStart to share my application with trusted partner organisations, for recruitment purposes only.
I agree
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