Customer Satisfaction Survey
Please take a few minutes to complete this customer satisfaction survey. All comments are greatly appreciated and will help us to improve the quality of our services.
Name:
First Name
Last Name
Pet's Name(s):
Who was your assigned sitter and which service(s) did they provide you with?
On a scale of 1-5, with 5 being exceptional, how would you rate the overall quality of our service(s)?
1
2
3
4
5
Please make selections for the following statements:
Rows
Yes or No?
Your assigned sitter met or exceeded your expectations of professional pet care.
Yes
No
Your home was left in the same condition as you left it in.
Yes
No
The care of your pet(s) including feeding, walking, etc. was satisfactory.
Yes
No
My sitters communication with me was satisfactory.
Yes
No
If you selected No on any of the above statements, please tell us why:
How satisfied are you with our company overall?
Very Satisfied
Satisfied
Undecided
Unsatisfied
Very Unsatisfied
In a few words, how would you compare our service(s) to other pet sitting services you’ve used in the past?
Do you feel there is anything that we can improve upon?
Would you recommend it to your friends and colleagues?
Yes
No
May we use your name as a reference for new clients to contact?
Yes
No
May we include a testimonial from you on our website or promotional materials?
May we use photos of your pet(s) for our website or marketing materials?
Yes
No
Upload your pet's photo:
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