Terms of Service
* Hours of Availability - My services are offered Monday-Friday, 6am to 6pm, central standard time. Orders that are submitted on Friday, Saturday or Sunday (any time) will not be processed until Monday or the next business day.
* Turnaround Time - Resumes general turnaround time is 72 hours unless otherwised noted.
* Open Office Compatibility - Even though Open Office claims to be compatible with MS Word, it does not always work properly with the design of my resumes. All resumes are done if MS Word, therefore it is advised that you use MS Word to utilize the resumes I design. If you choose to use Open Office, you do so at your own risk. Please note that I do not provide any kind of technical assistance for Open Office.
* 24 Hour Close Order - After I have completed your resume and submit it to you for review, you will have 24 hours to reply back with any questions, comments or changes. After 24 hours, your order will be automatically closed as a completed order and no change requests will be honored.
* Refunds - Chargebacks through Paypal and refunds are not honored on orders that have been processed and/or sitting in queue for at least 24 hours. All other refunds will be honored at my discretion.
* Product Changes - Once a resume/cover letter has been completed, I will only honor "minor" changes. Changes that require reformatting or changing of the design will not be honored.