Customer Satisfaction Survey
Date:
*
Customer:
*
E-mail:
Location:
*
Akrion Technologies Project Number (If Known):
Your Name:
Reason For Interaction: (Select from List)
*
Please Select
Source Inspection
Tool Install
PE Install
FSR
Audit
Customer Complaint
Warranty Visit
General Service Visit
Service Contract
Sales Call
Parts Order
Other (Enter Comment Below)
Your Job Function:
Please Select
Management
Equipment/Maintenance
Process
Purchasing
Please Rate Akrion Technologies Performance Using the Criteria Below (Select One Response for Each Category):
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Rows
Does Not Apply
Poor
Below Expectations
Meets Requirements
Exceeds Requirements
Exceptional
Preparedness of Team
Professionalism of Team
Quality of Workmanship
Coordination and Ability to Meet Schedule
Response Within Required Time Frame
Resolution of Issues or Needs
Overall Satisfaction Rating for Interaction
*
Indicates Response Required
Your Comments Are Appreciated:
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