Oak House Vets Client Satisfaction Survey

Oak House Veterinary Centre wishes to provide the best quality complete health care for your pet. Please take the time to fill in our form (which takes about two minutes to complete) and give us your views on the following:
The efficiency and politeness of the person who dealt with your call when you rang our surgery:

ExcellentGoodFairDissatisfied
The way you were treated by the receptionist/nursing staff when you arrived:

ExcellentGoodFairDissatisfied
How long did you wait to be seen by the vet?

I went straight through5 - 10 minutes10 - 20 minutes20 - 30 minutesMore than 30 minutes
The cleanliness, comfort and lack of odours:

ExcellentGoodFairDissatisfied
The friendliness, patience and politeness of the vet:

ExcellentGoodFairDissatisfied
The way the vet explained about your pet's condition and treatment:

ExcellentGoodFairDissatisfied
A member of staff has given me advice about:

VaccinationPet nutritionDog trainingWormingBreeding or NeuteringFlea control on pet and in homePet insurancePet behaviour
I am aware that Oak House Veterinary Centre provides the following:

Operating theatresHospitalisation of sick animals with intensive care facilitiesIn house Blood testing with rapid resultsX-ray, ECG and other diagnostic equipment24 Hour Emergency service
How did you first hear about the practice? - you may select more than one option

AdvertWebsiteWord of mouthNewspaperPhone bookOur signs
I consider that Oak House Veterinary Centre provides a professional service and represents good value for money:

YesMaybeNo
I am likely to return and recommend Oak House Veterinary Centre to my friends:

YesMaybeNo
Was there one person in particular that made a difference to your visit to Oak House Veterinary Centre?
Leave a review
Are you happy for your review to be published on our website

YesNo
What is your name? (Optional)
What is your pet's name? (Optional)
Data Protection: We will use the personal information you give us exclusively for the purpose of our feedback form. See our Practice Privacy Policy
Should be Empty:

Oak House Veterinary Centre wishes to provide the best quality complete health care for your pet. Please take the time to fill in our form (which takes about two minutes to complete) and give us your views on the following: