• TCB Answering Service Account Sign Up Form

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  • Billing Information

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  • General Account Information

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  • Staff Information (Contacts we need information for)

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  • Tell Us About Your Operation (what do you do, not do, etc)

  • Caller Information (please check all that apply or you would like us to collect)

  • Message Dispatching Information (how do you want to receive your messages)

  • MORE INFORMATION (use this space for specific instructions)

  • The undersigned hereafter referred to as subscriber, hereby, subscribes to the services of TCB Security Service, Inc. in accordance with the terms and conditions below.

    IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT TCB SECURITY SERVICE, INC. WILL NOT COMMENCE the provision of telephone answering service to the SUBSCRIBER until such time SUBSCRIBER executes this agreement and returns it to TCB Security Service, Inc. with completed account information and payment in the amount of one month’s service.

    ALL AMENDMENTS TO THIS AGREEMENT AND SUBSCRIBER PROCEDURES MUST BE IN WRITING, SIGNED BY AUTHORIZED REPRESENTATIVE AND ACCEPTED BY AUTHORIZED REPRESENTATIVE OF TCB SECURITY SERVICE, INC.

    RESPONSIBILITIES:

    TCB Security Service, Inc. CANNOT WARRANT OR GUARANTEE THAT SERVICE ERRORS WILL NOT OCCUR.  TCB Security Service, Inc. pledges its best efforts.  The SUBSCRIBER acknowledge by executing this agreement that TCB Security Service, Inc. will not be liable for ANY errors, damages, incidental or consequential, or loss of revenue.  TCB Security Service, Inc. has limited liability for any actual damages. IN NO EVENT WILL TCB Security Service, Inc.  LIABILITY BE GREATER THAN ONE MONTH'S BASIC SERVICE CHARGE.

    Answering service shall mean, WITHIN EQUIPMENT CAPABILITIES, answering calls made to the SUBSCRIBER'S incoming telephone line to the SUBSCRIBER in the manner indicated in writing and signed by the SUBSCRIBER.

    SUBSCRIBER RESPONSIBILITIES:

    PROVISION OF INFORMATION: SUBSCRIBER shall provide TCB Security Service, Inc. with current telephone numbers answered by TCB Security Service, Inc., current office locations, current names of persons authorized to receive information concerning calls, current and correct telephone, pager and mobile numbers for employees and persons authorized to receive call, current and correct information of persons who will be receiving calls as ON CALL EMPLOYEE(S).  SUBSCRIBER shall provide TCB Security Service, Inc. current billing information.

    Should SUBSCRIBER fail to provide TCB Security Service, Inc. with any of the above information, SUBSCRIBER accepts full responsibility for any resulting errors, damages or loss of revenue.

    TCB Security Service, Inc. will not be held liable in any way for SUBSCRIBER'S employee’s failure to respond to SUBSCRIBER'S messages.

    SUBSCRIBER AGREES AND UNDERSTANDS THAT CHARGES ARE DUE IN FULL BY THE TENTH (10) OF THE MONTH.  SUBSCRIBER further acknowledges that should statement not be received by SUBSCRIBER on or before the 30th day of the month, SUBSCRIBER agrees to contact TCB Security Service, Inc. and obtain copies of SUBSCRIBER'S statement.  SUBJECT TO STATE LAW, A LATE PAYMENT CHARGE OF THE LESSER OF THE MAXIMUM LAWFUL INTEREST RATE OR 1.5% PER MONTH MAY BE ASSESSED ON OVERDUE BALANCES.

    TERMINATION OF SERVICE:

    TCB Security Service, Inc. and SUBSCRIBER acknowledges that this agreement may be terminated upon thirty (30) days written notice by the terminating party.

    TCB Security Service, Inc. reserves the right to terminate this agreement without notice and discontinue all service on or after the 10th day of any month if the subscription charges become thirty (30) days or more delinquent. Such termination shall not preclude recovery of any and all sums due TCB Security Service, Inc. hereunder, together with attorney's fees, court costs and all costs of collections.

    If answering service is disconnected for non-pay there will be a $25.00 reconnect fee due at the time of reconnection.

    INTERRUPTION OF SERVICE:

    TCB Security Service, Inc. will not be liable or obligated in any manner, nor shall it be considered a breach of its duties hereunder, should TCB Security Service, Inc.  be unable, due to equipment failure, acts of God or any other cause beyond the control of TCB Security Service, Inc.., to provide SUBSCRIBER the service described herein.

    RATE INCREASES:

    SUBSCRIBER acknowledges that the rate applicable to the service provided hereunder may be adjusted by TCB Security Service, Inc. upon thirty (30) day written notice.  Such adjustments shall take effect without otherwise affecting the terms of this agreement.

    SEVERABILITY CLAUSE:

    In the event a court of competent jurisdiction determines that any provision of the Agreement is void or not enforceable, such determination shall effect only the provision in question and shall not impair the remaining provisions.

    MESSAGE UNIT:

    A  message unit is described as any incoming or outgoing call, text message that is sent to relay information to the subscriber.

    TELEPHONE CALLS MAY BE MONITORED BY SUPERVISORY PERSONNEL, RECORDING DEVICES OR BOTH TO INSURE QUALITY CONTROL.

     

    ALL ACCOUNTS MUST USE A CREDIT or DEBIT CARD FOR MONTHLY PAYMENT.  PLEASE CALL OUR OFFICE TO SET UP AUTO PAY 541-265-5265.

     

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