Terms and Conditions:
Please discuss any concerns regarding these terms and conditions with the harpist prior to the event, preferably prior to signing contract. Special provisions may be included in the contract to address any of the below issues that are problematic.
• Contract and Deposit: A signed contract and $100 non-refundable deposit (to be applied to the balance) is required to book any event. The date will not be held without both a contract and deposit.
• Payment Methods: Harpist accepts cash, e-transfer, credit cards or debit in person. Harpist does not accept Paypal or money orders.
• Final Payment: The contract balance owed will be paid to the Harpist BEFORE she begins playing at the event. Any extra fees incurred due to overtime or last-minute addition of the above special circumstances or similar situations not included in the contract will be due by the end of the event. If Client is unable to pay extra fees at the event, fees and an extra $25 late charge will be due within 14 days of the event. OVERTIME: Payments MUST be rendered at the completion of performance via Cash, Debit or Credit Card. (PLEASE NOTE if your contact person is a part of the bridal party, please have another person available to render assistant and additional payments)
• Space: Client must provide a safe, flat, dry area at least 4 feet by 5 feet for the harp.
• Arrival Time: Harpist will arrive at venue 30-45 minutes before the start of the performance to unload harp, set up, and tune. There is no charge for this setup time. Should the harpist be required to arrive more than 45 minutes before the performance start time for any reason, compensation for the extra time shall be required, to be specified in the contract, or else at the overtime rate of $75/half hour if added last minute.
• Breaks: For events longer than one hour, the harpist will take hourly rest breaks of 5-10 minutes.
• Special Requests: The harpist reserves the right to reject special music requests not agreed upon ahead of time. The harpist will NOT accompany other musicians including vocalists unless it has been arranged ahead of time. Rehearsal is required for accompanying other musicians. Compensation for extra practice and rehearsal time will be required, to be agreed on and included in the contract or else at the overtime rate of $75/half hour if not discussed in advance.
• Travel Compensation: For events -----inside Lower Mainland ----- no travel compensation is required. For events -----outside the Lower Mainland ---- travel fees to cover gas, tolls, and time will be calculated at a rate of $.50 per mile each way from the harpist’s home, rounded to the next $5 increment. For any event more than 200 miles away, Client will provide harpist with one night’s stay at a hotel. For any event more than 400 miles away, Client will provide harpist with 2 nights’ stay at a hotel. Travel compensation may vary according to hotel and fuel costs. Travel expenses will be agreed upon in advance and included in the contract price above.
• Parking: Close parking with handicap accessible building access is preferred. Extra charge of $25 will be assessed if parking is difficult and not provided. If parking garage fees or valet fees are needed, they will be paid by the Client. Please discuss parking arrangements in advance. All Parking fees must be prepaid or added into the final payment. In the case of parking, fees, loading. unloading area is not provided, there will be an additional $30 fee that Must be remitted 5 business days after the event in cash or money order only.
• Outdoor Events: The harp must be on a flat, dry surface. The harpist will not put the harp directly on grass, dirt, sand, gravel, or any such surface that could damage the harp. Preferable platforms are sidewalks, patios, flat rock slabs, etc. Harpist can bring a hard surface for the harp to sit on if none is present. This MUST be discussed and arranged ahead of time so the harpist knows to bring this. If the harpist determines the location to be unsafe for the harp and no suitable accommodation is made, the harpist may be unable to perform, and full payment will nonetheless be required.
• Extreme Weather: The harpist reserves the right to not play in extremely hot or cold situations that threaten the harp. This includes intense, direct sunlight. Shade or an alternate location may be required. Note that extreme humidity may interfere with the harpist’s ability to play, as fingers may slip off the strings.
• Inclement Weather: For outdoor events, should inclement weather occur, the client must provide shelter or an alternate location. Should the harpist not be able to perform due to weather, the harpist shall nevertheless be paid in full. The harp will not be played anywhere that is threatening rain, is close to mist from a fountain or sprinklers, is humid enough for condensation to form on the harp, or is overly windy (where the harp could tip over).
• Cancellations by Client: All cancellations must be submitted in writing at least one month before the event. Deposits are not refundable. If an event is canceled less than one month before the event, the full balance will be paid to the Harpist unless the Harpist successfully books another event on the same date. If you have to change your date due to COVID -19, your deposit will be transferred to the new date of your event.
• Changes to Contract: Changes made to the contract after signing will incur a $25 change fee. An updated contract will be emailed to the Client to be electronically signed. If the Client changes the date, time, or location of the event, and the Harpist is no longer able to perform as a result, no refunds will be provided. If the change is less than one month before the event, the full balance owed will still be paid to the Harpist, unless the Harpist is able to book another event for the same date.
• Extreme Circumstances: Should the Harpist be unavoidably detained through proven illness, accident, accident to means of transportation, inclement weather, or other legitimate conditions beyond human control, the Harpist will try to provide another competent musician if possible. In the event that the Harpist is forced to cancel due to the above-mentioned conditions beyond her control, and she is unable to provide a substitute, the entire deposit and balance paid will be refunded to the Client within 7 days of the cancellation.
• Event Safety: Client is responsible for any damage caused to the harp or equipment by anyone attending the event. Should the harp be damaged due to the actions of someone other than the Harpist at the event, the Client will be responsible to cover the $300 insurance deductible.