Payments and Cancellations
Wasatch Mountain Guides LLC requires a 20% down payment to secure your reservation. Changes/cancellations can be made by phone or email up to 5 business days before the trip but must be acknowledged by the WMG office, by email. Final payment in full is due before trip departure.
If you cancel 5 (or less) business days before your trip’s start date, a credit will be issued for the amount of your deposit, but no refund of your deposit is available. Credits must be used within 18 months days from the original start date.
No date changes can be made within 5 business days of the start of the trip or course.
WMG reserves the right to cancel a trip due to lack of sign-ups, or other factors beyond our control. In this case, you will have the option of receiving a full refund or credit or rescheduling for a later date. WMG is not responsible for additional expenses incurred, including non-refundable airline tickets, equipment, lodging, and other travel-related expenses.
Changes to a trip itinerary made by our guides for any reason do not constitute a cancellation, and no refunds will be made in this case.
Safety and Participant Responsibility
Participants have responsibilities to themselves, Wasatch Mountain Guides LLC and to each other. They must choose the trip that is appropriate for their interests and skill level. Good physical condition is important on all Wasatch Mountain Guides LLC and is a prerequisite for participation. Proper trip preparation includes, but is not limited to, acquisition of the proper equipment, understanding the trip's itinerary, and familiarity with proper wilderness etiquette.
The activities you engage in during your program may require a degree of skill and knowledge different than other activities that you have participated in and you have a responsibility as a participant to be in optimal physical condition and health. You are voluntarily participating in these activities with knowledge of the potential dangers involved, as well as the knowledge that some dangers are unforeseeable and uncontrollable, and the knowledge that these dangers exist no matter your physical and mental preparedness.
You must follow all instructions given by WMG and your guide without question, even if you do not agree with those instructions. On a trek or expedition, our guides reserve the right to remove any person from a trip for any reason. These reasons include jeopardizing the safety of yourself or another team member or physical inability to climb at the level necessary for the chosen route. If your guide removes you from a program, you will not receive any refund and you will be responsible for any additional costs incurred in leaving the trip.
We recomend that all participants carry rescue insurance.