Your signature below confirms that you have agreed to all of Reign Travels' Terms and Conditions at the time of booking your reservation. You agreed that per the terms and condition that all monies paid were non-refundable and non-transferable unless you purchased travel insurance. You acknowledge that Reign Travels provided information within the policies of your travel package that recommended to purchase travel insurance to protect your investment. If you have purchased travel insurance for your reservation, your refund will be processed and sent to you minus the cost of the travel insurance. Please allow up to 21 business days to receive your refund.