Code of Conduct Agreement
To ensure a cooperative, safe, and courteous environment, a Code of Conduct will be enforced by the Cheyenne and Arapaho HOPE Program. HOPE is focused on providing the client with caring and respectful service, making every
attempt to avoid any physical or emotional damage to either clients or staff. Please adhere to the following standards.
• Any inappropriate use of language is disrespectful or will not be tolerated.
• Threatening/intimidating remarks about the staff to other clients are also disrespectful and will not be
• Inappropriate behavior such as throwing objects, violent physical contact with others in the office, or
raising a voice in anger or contempt will not be tolerated.
• The staff will use respectful and professional behaviors with a client and anticipate the same behavior
from the client.
HOPE understands the difficulties of going through a crisis and will make every effort to make the application
process go quickly and smoothly. Please exhibit patience and understanding with the extensive application
process and be informed there are consequences for any inappropriate behavior