IT User On/Offboarding Form

User On/Offboarding and Computer Request

Jones Hall
Please enter your name and email address below. Then select whether you want to submit a ticket for an employee onboarding, offboarding or a computer purchase.
Requester Name*

First NameLast Name
Requester Email*
example@example.com
Please select your request type:*

New Employee Account and Computer Setup - OnboardingEmployee Departing - OffboardingNew Computer PurchaseNew computer for existing employee
- Please enter the new employee's full name as you will want it to show in all of the IT systems and account setups:
  
  First NameLast Name
- What is the new employee's start date (we request a 7 day lead time for new users; 14 days minimum if new computer is needed):*
  
  MonthDayYear
  Date
- Please enter the new employee's title:*
- Please enter the new employee's department:*
- Office location:
- Manager's name:
- Similar user to copy for network file/folder security:
- What security groups should we add to the new employee's account?*
  
  AllAccountingAdministrationAllusersArchiveITADMINMISOAOfficePartnersScheduleSunnyvaleTax FormsTax DepartmentWorkgroupOther
- What additional accounts/services should we setup for the new employee? (defaults are pre-selected)
  
  Azure File ShareOffice 365JH Azure VPNKnowBe4Other
- Please add the user to the following 365 groups:
  
  All Company (allcompany@jonesahall.com)jh-analysts@JonesHalljh-associates@JonesHalljh-attorneys@JonesHalljh-closers@JonesHalljh-equity@JonesHalljh-everyone@JonesHalljh-partners@joneshalljh-secretaries@joneshalljh-staff@joneshalltaxdepartment@joneshall
- Please add the user to one of the following 365 Security Groups
  
  Archive FULL (write access to Archive folders)Archive Read (read only access to Archive folders)
- What computer will the new employee require:
  
  A computer that is currently available.A new computer that will need to be purchased.No computer setup required.
- Please describe the current location of the computer that needs to be setup for the new employee:*
- Please select the computer needed:
  
  Standard 14" MacBook Pro (M3 processor, 16GB RAM, 512GB Storage)Engineering 14" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)Engineering 16" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)Executive 13" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)Executive 15" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)Other
- What applications should be installed on the new employee's computer? (defaults are pre-selected)
  
  ChromeAdobe Reader
- Please enter the address the computer should be shipped to *
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Should Parachute schedule a new employee IT orientation?
  
  YesNo
- Please enter the coordinator's email who will pick the IT orientation time for the new user. The coordinator should be an employee of your company and should be aware of the new hire schedule and start date.*
  example@example.com
- Please enter the coordinator's phone number:*
  
  Area CodePhone Number
- At which phone number should we contact the new employee?*
  
  Area CodePhone Number
- Please list any other requests or clarifications for this onboarding:
- Please enter the users full name
  
  First NameLast Name
- Will we be using a pre-owned or new machine.
  
  Pre- OwnedNew
- Please enter the name of the computer we will be using.
- Please select the computer needed:
  
  Standard 14" MacBook Pro (M3 processor, 16GB RAM, 512GB Storage)Engineering 14" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)Engineering 16" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)Executive 13" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)Executive 15" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)Other
- Please enter the address the computer should be shipped to*
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Additional notes...
- Name of departing employee:
  
  First NameLast Name
- Date and time to shut off access to IT systems:
- Enter name of who to forward emails to: (If no forwarding required, enter 'No Forward' into the name field below.)
  
  First NameLast Name
- Does anyone need full access to the departing employee's entire email account? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- Does anyone need full access to the departing employee's old files on their computer? If YES, then enter a name below. If NO, leave blank.
  
  First NameLast Name
- Action for user's cloud mailbox backup: (Note: after 30 days, monthly fees may apply)*
  
  Remove backup in 30 daysMaintain backup until further notice (future ticket requesting removal)
- Note: During the offboarding procedure, Parachute will disable all accounts associated with this user as needed
- What would you like to happen to the user's computer?
  
  The computer & accessories are at Client HQ (No action required from Parachute)The computer & accessories will be sent to Client HQ (No action required from Parachute)The user will keep the computer & accessories (No action required from Parachute)The computer & accessories should be sent to the Parachute office
- What should Parachute do with the offboarded computer?
  
  E-wasteWipe and add back to inventory
- Where is the computer currently located?
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- How will the Computer & Charger be returned?*
  
  Computer is at Jones Hall HQComputer & charger will be shipped to Jones Hall HQComputer & charger will be shipped to Parachute HQ for inventory
- Will shipping supplies be needed?*
  
  YesNo
- Where the supplies be shipped? *
  
  Street Address
  
  Street Address Line 2
  
  CityState / Province
  
  Postal / Zip Code
- Please list any other requests or clarifications for this offboarding:
- Standard 14" MacBook Pro (M3 processor, 16GB RAM, 512GB Storage)
- Engineering 14" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)
- Engineering 16" MacBook Pro (M3 Pro processor, 32GB RAM, 1TB Storage)
- Executive 13" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)
- Executive 15" MacBook Air (M3 processor, 16GB RAM, 512TB Storage)
- Should be Empty:

User On/Offboarding and Computer Request