New Post Purchase Survey

1

Did our website provide enough information for you to be confident with your purchase?Imagery, measurements, details about how the products work together

I would have preferred more details.

I had just enough information to decide.

There was more than enough information to help me make my decision.

2

Are there any details you were looking for during your shopping experience, that you were not able to find on our website?

3

How long did you wait to purchase your artifact?

I ordered immediately.

I spent a few days researching your products.

I took several weeks to decide.

It was months before I decided to purchase.

I completely forgot to purchase until an ad or email reminded me.

4

What is most important to you when making a purchase like this one?Check all that apply.

Having a thorough understanding of the product through detailed images and descriptions

Being able to chat with a representative

Reading positive reviews from other satisfied customers

Watching unboxing videos and demonstrations of the product

Aligning with manufacturing processes and ethical positions of the brand

Responsive customer support

6

Is there anything else you’d like to share with us about your experience?

7

May we contact you regarding any of your responses?

YESNO

8

Email

example@example.com

9

May we add any of your responses to our website?

YESNO

10

Name

First Name

Last Name