LATE PICK-UP POLICY
Any dog owner that arrives after 7:30pm to pick up will be charged a $10.00 convenience fee. Although we make every attempt to accommodate schedules, Howies Dog Daycare and Pet Boutique also drop off and delivery appointments that we need to tend to after hours. Daycare dogs that have not been picked up before we are closing for the evening will be placed in a kennel and can be picked up when we open the next morning. Overnight boarding charges will apply.
It is mandatory that all dogs who eat at daycare and require a special diet bring their own food.
If your dog has any allergies please advise staff.
Normally dogs in our care arent given treats unless specified but we like to be aware either way. If you want your dog fed our regular house food a $3 fee will apply. We use only the best food, which cost money and time to separate and feed dogs individually.
Because our facility is located on a highly traveled road, ALL DOGS MUST ARRIVE AND LEAVE ON LEASHES. Even if your dog does not generally walk on a leash, they can be unpredictable at times, so to ensure everyone remains safe, please walk your dog to and from your car on a leash.
All dogs over the age of 7 months participating in doggie daycare MUST be spayed or neutered. Any dog unaltered is permitted for overnight boarding, but will not be allowed to participate in group play. Certain circumstances apply to larger dogs pending vet verification. Unaltered Dogs can potentially throw off the pack dynamic by having a different scent, causing neutered dogs to focus on unfixed dogs. This can lead to unwanted behavior. Aggression,over excitement, ect.
All dogs must be non-aggressive and non-food or toy protective. Howies' relies on owners to verify their dogs have not harmed or shown any aggressive or threatening behavior towards any person or any other dogs. Please remember that your pet will be spending time with other pets and the safety and health of the entire pack is our main concern.
In order to maintain a safe play environment for the dogs, any dog that misbehaves will be given a time-out from the daycare area. Because excessive barking can escalate the intensity of the pack dynamic and create an extremely chaotic environment for the dogs, we reserve the right to use calming spray and training aides as we feel necessary.
If your dog is displaying aggressive behavior, or is misbehaving while at daycare, we will notify you and give a conduct report at pick-up to ensure you are aware of your dog’s daily activity while in our care.
It is our main concern that all dogs at Howies' are in EXCELLENT health. If your dog has diarrhea or is vomiting and you are unsure of why they are sick, please DO NOT bring your dog to daycare. Often times dogs will carry a communicable virus and we want to ensure they are not bringing it to daycare to spread to other dogs.
If your dog goes to the vet and they treat him/her for a communicable condition, the dog will not be permitted to return until a veterinary certificate of good health can be presented.
It is strongly recommended that your dog receive some form of monthly topical flea treatment plan.
If your dog has been dropped off for daycare and has diarrhea or displays signs of illness, he/she will be removed from the group and will not be able to socialize with the other dogs until this problem has been resolved. Dogs with excessive diarrhea may be required to have a negative fecal and/or giardia test before being re-admitted to daycare.
***All dogs must remain current on the Rabies, Distemper (DHLPP) and Bordetella (Kennel Cough) vaccinations – Bordetella is mandatory and to be updated every 6 months.
Howies' offers full service bathing. If you would like us to bathe your dog before you pick them up from daycare (ask a staff member for pricing), we must know during drop off, so we can plan accordingly to ensure the dog gets plenty of playtime and is bathed before your scheduled pick-up time.
Half Day Daycare and packages:
Half days are up to 4 hours only, if you exceed the 4 hours you will be charged an additional $10 for every hour unless you call 2 hours in advance and switch over to a full day instead.
Authorized Persons for Pick-Up:
If someone other than yourself or another owner of the dog is picking up from daycare, that person must either be listed on your registration form as authorized to pick-up, or we must know at drop off.
1. I understand that the leash-free environment at Howie's Pet Boutique provides dogs the opportunity to play in close physical contact, including with their teeth and paws. I acknowledge that no amount of supervision or personalized care by Howie's Pet Boutique, its agents or employees, can prevent the possibility of injury or illness to my dog.
2. I accept the risks involved and agree that I am solely responsible for any damages that result from injuries caused by my dog while at Howie's Pet Boutique. I agree to indemnify and hold harmless Howie's Pet Boutique from any and all claims, liabilities, costs and expenses, including court costs and attorney fees, arising out of any harm or injury caused by my dog to other dogs or persons. I authorize Howie's Pet Boutique to do whatever is deemed necessary for the safety, health and well-being of my dog and I agree to assume full financial responsibility for any and all medical expenses incurred. I expressively wave and relinquish any and all claims against Howies's Pet Boutique, its employees, agents, and representatives for any injury, illness, or harm to my dog. Under no circumstances will Howie's Pet Boutique be liable for consequential damages.