POSITION: Human Resources Manager
DEPARTMENT: Human Resources
REPORTS TO: Tribal Council / CEDCO Board of Directors
EFFECTIVE DATE: 06/20/2024
SALARY RANGE: $70,000.00 - $85,000.00 (DOE)
ABOUT THE TRIBE
The Coyote Valley Band of Pomo Indians (“Tribe”) is a federally-recognized Indian Tribe located in Redwood Valley, Mendocino County, California. The Coyote Valley Reservation (“Reservation”) is 120 miles north of San Francisco and seven miles north of the town of Ukiah. The rural community of Redwood Valley is in the heart of California’s wine country, nestled among rolling hills of oak trees and vineyards. The beautiful Mendocino Coast is a fifty-mile drive west, and the famous “Avenue of the Giants” Redwood National Forest is a two-hour drive north on Highway 101. Lake Mendocino is a short five-mile drive south and Clear Lake is a twenty-five-mile drive southeast.
The Tribe operates a number of governmental departments including a tribal police force, tribal education, health, housing, social services, recreation, and environmental protection departments, among others. In addition, the Tribal Government operates a Tribal administration complex providing administrative support, accounting and fiscal accountability, and human resource functions for the Tribe. The Tribe also maintains a learning center, swimming pool facility, gymnasium and park.
Our tribal corporations own two gaming facilities, a convenience store and gas station and a new hotel. The intent of the Tribe is to reach total economic self-sufficiency for the purpose of enhancing the quality of life of our Tribal members, while making positive contributions to the greater community. The Tribe employs 200+ people.
JOB SUMMARY:
The Human Resources Manager reports directly to Tribal Council / CEDCO Board of Directors. This position is responsible for planning, implementing, and operating a comprehensive Human Resources Department for the Coyote Valley Businesses (casino, c-store, hotel) and Tribal Government Operations. This position is responsible for establishing an operational system for all applicable facets of Human Resources operations. This will include, but is not limited to: leadership and strategic planning, policies and procedures, recruitment and retention, employee benefits, employee wellness program, performance evaluation and counseling, employee development and training, compensation, employee problem-solving process, legal and regulatory compliance, and effective communication with all entities.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
Essential functions may include any of the following tasks, knowledge, skills, and other characteristics. The list that follows is not intended as a comprehensive list, but rather to provide a representative summary of the major duties and responsibilities.
- Manages all functional areas of Human Resources (HR): training and development, staffing and recruitment, employee relations, and employee benefits.
- Creates recruitment plans, interview schedules and evaluation standards in accordance with HR methodologies and labor laws.
- Provide the Tribal Council, and Executive Management with monthly reports.
- Manages and produces employee turnover reports, and complaints.
- Ensures that all applicants are pre-screened and presented to hiring managers in a timely manner.
- Oversees exit interviews and procedures.
- Oversees and participates in assembling analysis, and maintenance of records required by law or local governing bodies, or other departments in the organization.
- Ensures that strict confidentiality is kept in all matters relating to protected employee information.
- Serves as a consultant and business partner to operational managers and senior management regarding disciplines or terminations. Ensures both discipline and terminations are applied fairly and consistently throughout the company.
- Assists managers in ensuring employees follow all policies and procedures and assists in updating policies and procedures as needed.
- Works with managers to assess employee performance and training needs.
- Directly supervises the HR staff (directs, schedules, evaluates, etc.)
- Ensures employee documentation is completed accurately and completely; manages employee HR files and documents according to regulations and policies.
- Participate Leads employee investigations. Ensures that all employee investigations are completed accurately and promptly.
- Responsible for establishing, executing, and maintaining attendance records for training such as Sexual Harassment, TIPS training, Safety, Title 31, HIPAA, and all other required/mandated training.
- Must be able to work well with co-workers/supervisors/managers.
- Attends interdepartmental meetings with other managers as needed.
- Must consistently demonstrate a high level of customer service to customers and employees, and represent Coyote Valley in a friendly and professional manner.
- Assists with and may participate in Tribal events including non-profit events.
- Available to work weekends and evenings if needed.
- Maintains professional behavior with positive representation of Coyote Valley while on and off the clock.
- Must maintain strict confidentiality during and after employment.
- Performs other related duties as assigned.
QUALIFICATIONS/REQUIREMENTS:
A Bachelor’s Degree in Human Resources, Business Administration, Organizational Management or related field, and at least five (5) years of experience in human resources management, preferable in the gaming industry; or
- An Associate’s Degree in related field, and at least ten (10) years’ experience in human resources management, preferably in the gaming industry.
- Must be proficient in utilization of technology and associated reporting processes and procedures.
- Must be a knowledgeable user of Internet and communication tools.
- Strong guest services commitment and associated skills.
- PHR/SPHR certification preferred.
- Previous experience leading and managing a group of employees in a professional setting.
- Must be willing to work evenings, week-ends and holidays as needed.
Language Skills:
- Must possess excellent communication skills, with ability to communicate effectively and professionally in oral and written form.
- Ability to write routine correspondence and to speak effectively to the public, employees and customers.
- Bilingual: Fluent in Spanish and English preferred.
Reasoning Ability:
- Must have the ability to deal effectively and interact well with the customers and employees.
- Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.
Physical Demands:
The physical demands described here are representative of those that must be met by an Employee to successfully perform the essential functions of the job. The Employee is also regularly required to stand; walk; sit; lift; and use hands to finger, handle or feel objects, tools or controls. The Employee is also required to stand and move through all areas of the casino, hotel, c-store and service departments. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an Employee encounters while performing the essential functions of this job. The noise level in the work environment is usually moderate loud. When on the casino floor, the noise levels increase to loud. Must be able to work in an intense environment where a high degree of concentration is necessary to perform the required job duties.
Other:
- Must be able to be approved for and maintain a valid gaming license.
- Preference in filling vacancies is given to qualified member of the Coyote Valley of Pomo Indian Tribe or qualified Native American candidates in accordance with the Indian Preference Act (Title 2, U. S Code).
- Coyote Valley of Pomo Indian Tribe and the Coyote Valley Casino is also committed to achieving full equal opportunity without discrimination based on race, religion, color, sex, national origin, politics, marital status, physical disability, age or sexual orientation.
- Must be sensitive to the needs of the Indian community, their culture and traditions.