Email Advice Form

Email Advice Form
Have you checked online at CitizensAdvice.org.uk for an answer to your query? It has a lot of information, about numerous subjects.

If you live in the Welwyn Hatfield area and are happy to receive advice by email, please complete the form below; if you live outside our area,you can click here to find your nearest local Citizens Advice office.

We aim to email you within 7 working days.

Please also read the notes at the end of the form about privacy.

All fields marked with * are required and must be filled.
Full Name*
Email*
example@example.com
Phone Number*
Post Code*
Our service hours are Mon-Fri 9am-5pm. We will try to call you at a convenient time if we have availability. Please select the days and times that you are available below.
Days*

MondayTuesdayWednesdayThursdayFriday
Times*
Can we leave a Voicemail?*

YesNo
Can we send a text?*

YesNo
Can we email you?*

YesNo
Date of Birth*

DayMonthYear
Gender

MaleFemalePrefer not to say
Consent to use special category information:

We need your explicit consent to keep some information known as special category data. This includes your ethnicity, religion, health conditions, and sexual orientation. For full details of how we collect and use your data please read our privacy policy.
Please Tick the special category options you consent to:*

All - ethnicity, religion, health conditions, sexual orientation, and trade union membershipethnicityreligionhealth conditionssexual orientationtrade union membershipI do not consent - this may mean that we are unable to advise you fully
Please Tick the special category options you consent to:*

All - ethnicity, religion, health conditions, sexual orientation, and trade union membershipethnicityreligionhealth conditionssexual orientationtrade union membershipI do not consent - this may mean that we are unable to advise you fully
Issue (Tick all that apply):*

BenefitsDebtsHousingEmploymentImmigrationFamilyConsumerOther
Details of issue including any deadline dates (please use as much detail as you can): *
Please attach any relevant documents

Browse Files

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Email Privacy

Citizens Advice Welwyn Hatfield is covered by the General Data Protection Regulations (GDPR) and is a member of Citizens Advice, which electronically processes personal information.

Email is a way of making general enquiries, but it is not a secure way to send personal information. Citizens Advice Welwyn Hatfield makes every effort to ensure the security and integrity of emails in our systems. Unfortunately, no data transmission over the Internet can be guarenteed to be 100% secure. As a result, while we strive to protect your personal information after we have received it, Citizens Advice Welwyn Hatfield cannot ensure or guarentee the security of information when it is in transit.

Citizens Advice Welwyn Hatfield will only return information to the email address of the sender, it is the sole responsibility of the sender to secure the privacy of this message.

If you are concerned about confidentiality then please contact us by phone, or in person.

When we record your information we:
- only access it when we have good reason.
- only share what is necessary and relevant.
- don't sell it to commercial organisations.
We need to record information about you to help with your enquiry. We have a legitimate interest to do this. Please let us know if you would like more information about how we'll use your data.

Our full privacy policy can be found here.
Sender
Please verify that you are human*
Should be Empty: