If you are requesting a refund for overpaid rent, please note that you will incur a £6 administration fee should you fail to cancel your Standing Order for next month, to avoid this happening again.
All refund requests are processed on a Wednesday, from there you will receive funds in your account within 3-5 working days.
Please make sure and have all of the information correct, otherwise we reserve the right to charge for the time involved if this is not correct. You were notified by your Property Manager the final month pro-rata rental amount when acknowldging your tenancy leaving date.
If there is an issue with your request, your Property Manager will contact you to discuss.