POLICY
Wonderland Community Services is registered with the NDIS Commission to deliver services to people with disabilities under the NDIS.
As such Wonderland Community Services staff from all sites and services must ensure they follow the:
Staff Code of Conduct
The Wonderland Community Services Code of Conduct incorporates the NDIS Code of Conduct for Workers.
The NDIS Code of Conduct promotes safe and ethical service delivery, by setting out expectations for safe and ethical services and supports for both NDIS providers and workers.
It requires workers and providers delivering NDIS supports to:
· act with respect for individual rights to freedom of expression, self-determination, and decision-making in accordance with relevant laws and conventions
· respect the privacy of people with disability
· provide supports and services in a safe and competent manner with care and skill
· act with integrity, honesty, and transparency
· promptly take steps to raise and act on concerns about matters that might have an impact on the quality and safety of supports provided to people with disability
· take all reasonable steps to prevent and respond to all forms of violence, exploitation, neglect, and abuse
· take all reasonable steps to prevent sexual misconduct.
The NDIS Code of Conduct applies to all workers of:
· registered NDIS providers
· unregistered NDIS providers
· community partners of the NDIA – LAC and ECEI providers
· providers delivering information, linkages, and capacity building activities
· providers delivering Commonwealth Continuity of Support Programme services funded by the Department of Health for people over the age of 65
The NDIS Commission will apply the Code to its employees, in addition to the Australian Public Service Code of Conduct.
Guidance has been developed to help NDIS providers and workers understand their obligations under the NDIS Code of Conduct.
In ADDITION
Wonderland Community Services expects the following from employees with respect to their conduct towards other staff, the Management of the organisation, the facilities and community members.
· Act respectfully towards all members of staff and other community members
· Uphold the privacy of staff and other community members personal information both verbal and written
· Not act unlawfully and if charged with an offence to disclose this promptly to the Management of Wonderland Community Services
· Uphold the values of the service including being kind, thoughtful and proactive towards others in relationship building and communication
· Act responsibly with equipment, tools and the facilities of the organisation
· Be pro-active and attend to issues including cleaning, organising participants equipment/clothing etc rather than leave it to ‘someone else’
· Work and act safely
· Report any concerns for participants of the service to line managers for support and direction
· Report any unauthorised use of a restrictive practice (in the event of managing an emergency related to behaviours) to their line manager immediately.
· Report any missed medications or unusual behaviours or concerns to line manager for support and direction.
· Ensure adherence to schedules specified in activities planned for participants or gain permissions for alterations from line managers
· Ensure notetaking is accurate and timely
· Employees are not to have alcohol or drugs whilst on premises and on shift nor prior to commencing work
Please refer to the NDIS website for more information for NDIS related guidance
· The NDIS Code of Conduct - Guidance for Workers
· The NDIS Code of Conduct - Guidance for Service Providers
· Fact sheet: The NDIS Code of Conduct
· Fact sheet: NDIS Code of Conduct for Workers