The Blueprint for Complex Care, released in December 2018, found that the practice of complex care requires significantly different knowledge, skills, and attitudes than traditional practice and that proper training and support for the complex care workforce is a significant need of the field. The Blueprint’s first recommendation calls for the development of core competencies, which can be used to develop training and certification programs. In the fall of 2019, the National Center for Complex Health and Social Needs (National Center) convened a diverse working group of 15 experts in the delivery of complex care. The group has begun meeting and is reviewing extensive research in advance of its first in person meeting on February 27, 2020.
Now we are looking to you for help. As a member of the dynamic and growing field of complex care, you have a unique perspective on what it takes to do this work well.
This survey asks you to consider the essential knowledge, skills, and attitudes required for all frontline staff members of complex care teams to appropriately serve and support individuals with complex health and social needs. These core competencies should be applicable to direct service providers in multiple disciplines, including medicine, nursing, social work, community health workers, pharmacy, etc. The working group will use your ideas as data to help develop the draft core competencies which will be shared with the field for feedback in spring or summer of 2020.
Please take this brief survey to share your priorities for the core competencies for the complex care workforce.
Your responses, including demographic information, will be shared in aggregate.
If you would like to receive future communication regarding the development of the complex care core competencies, please include your name and contact information below.