Thank you for scheduling our patients! The purpose of this goal is ensure that we are scheduling patients with the utmost accuracy so that everything can go smoothly for their appointment!
We chose 10 random appointments that you scheduled (in any month), and are looking to make sure the following elements are all correct:
-Correct appointment reason chosen
-Vision plan and insurance correctly notated in the "Plan" field
-Vision plans and insurance correctly labeled as "1" or "p"
-Vision plan has ID #, Name, DOB, Gender, and Relationship filled out correctly
-If Exam, CL notes documented (no cl or cl wearer, quoted 59+)
-If emer, rx check, follow up, or post op, adequate notes are added
-Email address added (or declined email box checked)
-Phone number in home and cell field filled out (put same # in both if needed)
-Correct amount of time allowed for the patient in the right type of appt slot
-Your initials are added to every appointment!
Below you will see the appointments randomly chosen for this month's score, and whether or not it was PERFECT WOOHOO or if there was something missed that you can be sure to make right for future appts! Your score is the # of appts correct out of 10 appts (so if you got 6 appts perfect, your score is 60%).