Sessions are standing sessions. If you would like to change your arranged session time, please discuss and arrange that with your tutor. We hope for a minimum of 8 sessions every month, for the opportunity of academic achievement and for adequate progress to be made. If our regularly standing appointments coincide with an off day, it is your responsibility to arrange another time with the classroom teacher, as well as your tutor.
Parents are welcome to sit in on sessions, if they are not a distraction to the student, if they would like to simply listen. Keep in mind, children can behave differently knowing a parent is watching so sometimes sessions are not typical if a parent is in the room. Siblings are not welcome, as they are generally distractions to the student.
By May 1st of each year, please let me know the changes to your summer schedule.
Payment Policies & Options
Tutoring fees are paid on a monthly basis at the beginning of each month, and are to be paid in the full amount. A late fee of $10 a day will be applied if not received by the specified due date on the invoice (typically between the 5-10th of the month, depending on when they are sent). If you are mailing in a check, please respond by email informing the posted day it was sent, to avoid late fees.
Cash or check is accepted, as well as credit or debit card payments, but credit/debit card payments will have an additional 4% fee. Credit card payments are made on request. ESA payments will also be charged a 4% processing fee.
Attendance is critical for success and educational growth of the student. Please make sure your tutoring dates work for you at the beginning of each month. It is a commitment on your behalf as well as mine. If you have a vacation coming up, please just let your tutor know in advance.
Cancellation & Makeup Session Policy
If an emergency occurs, I understand you must cancel a session. We simply ask that you please give as much notice to your tutor as possible. Sessions cancelled in less than 24 hours will not be offered as a makeup’s, due to a lack of advance notice. There are no refunds for missed or cancelled sessions.
They are offered when advanced notice of a cancellation of a regularly standing session is given. Makeup sessions and times are to be determined between you and your tutor. There is no additional charge for a makeup session. Additional sessions can always be added every month.
Excessive cancellations and missed appointments could result in the termination of The Dyslexia Connection’s tutoring service for the student or a change of time that will best suit both the student and the tutor. We do have a wait list for students trying to meet with our wonderful tutors; if your students is not there regularly, we would hope to give that spot to a student who can be.
Safety of the Student
The safety of your child is critical and very important to your tutor and us. Please inform your tutor if someone different will be dropping off or picking up your child. Also, please let us know of any food allergies that your child may have. We do occasionally bring treats.