Parents & Sessions
We do not recommend parents to sit in on sessions. This allows for the most succesful progress! You are more than welcome to sit in the hallway with open ears to listen in. Keep in mind, children can behave differently knowing a parent is watching. Siblings are not welcome in session rooms, we ask that they remain in the front sitting area, as they are generally distractions to the student. We also undertand that every child is unique and different! Please talk with us so we can individually meet those needs. We are happy to accomodate and make our students feel safe and special.
Payment Policy & Options
Tutoring fees are paid on a monthly basis at the beginning of each month, and are to be paid in the full amount. A late fee of $10 a day will be applied if not received by the specified due date on the invoice (typically between the 5-8th of the month, depending on when they are sent). If you are mailing in a check, please email me informing me the posted day it was sent.
Cash or check is accepted, as well as credit or debit card payments, please know debit/credit card payments will have an additional 4% fee. Credit/Debit card payments are made on request.
If you want to pay by credit card, please email accounting@dyslexiaconnection.com for our credit card authorization form or online access.
ESA Payments
We are an approved vendor for our ESA families. Please pay directly, and aftewards you will have the paid invoice that you can submit to your ClassWallet Account.
Discontinue of Services
Services must be cancelled with at least 30 days notice. If services are cancelled sooner, there will be no reimbursement for sessions not completed.
Safety of the Student:
The safety of your child is critical and very important to your tutor and us. Please inform The Dyslexia Connection, LLC. if someone different will be dropping off or picking up your child. Also, please let us know of any food allergies that your child may have. We do occasionally bring treats.
Drop off Procedures:
You are more than welcome to wait in the office or drop off.
Please do not send your students into the office without: 1) walking them up yourself, or 2) receiving confirmation from your tutor via phone/text that they are in fact in the office.