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OMG Form
OMG Form
Obvious Mistake in Game submission form
Return Authorization Form
  • 1

    OOPS!

    At Paramount Games we recognize accidents happen, that does not keep us from striving to make sure they do not.  That said, occasionally a mistake does get through the system and when that occurs, we try our best to resolve the issue with as little interruption to game play as possible. We take any mistake seriously, therefore we rectify them faster and more fairly than any other manufacturer in our industry.  Furthermore, a problem can negatively affect one of our employees financially.  These points mean we may ask for more back up information than other manufacturers or request that items be returned to our offices.  It is important to us that we base our decisions on as much information as possible. A mistake only becomes a disaster if we do not take the opportunity to learn from it.

    As you complete this form please be aware that all questions with a red asterisk * are required and must be completed prior to moving on to the next section.  If you have any questions or concerns, please contact your Sales Representative or call us at 724-346-1671 and ask for an OMG specialist.

    Thank You!

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  • 2
    Name of Distributor that sold the product.
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  • 3
    First and Last Name of individual completing this form.
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  • 4
    Email address of individual completing this form
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  • 5
    Enter the full name of the game with the issue. If more than one title is mixed, provide the title of the game you were invoiced for.
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  • 6
    Enter the form number of the game with the issue. If more than one form number is mixed, provide the title of the game you were invoiced for.
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  • 7
    .
    Pick a Date
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  • 8
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  • 9
    Enter any serial numbers related to this issue.
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  • 10
    Choose what issue best describes your situation.
    • Flare Mistake
    • Inaccurate Ribbon Color
    • Incorrect Bundle Count - too few or too many tickets in bundle
    • Incorrect Ticket Count
    • Loose Tickets Within Bag
    • Mixed Serial Number
    • Tickets Do Not Match Flare
    • Other: Please specify in additional comment section to follow
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  • 11
    Please describe what mistake was made on the flare.
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  • 12
    Please tell us what color the banding was and what it was supposed to be.
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  • 13
    Please tell us how the tickets were constructed vs. how they should have been.
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  • 14
    Please tell us why you feel the ticket count is incorrect.
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  • 15
    Please tell us how many single tickets you found and what the bundles should have consisted of.
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  • 16
    Please tell us how you know there are mixed serial numbers.
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  • 17
    Please tell us how the tickets do not match the flare.
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  • 18
    Please tell us what seems to be the problem.
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  • 19
    Has the organization suffered any revenue loss as a result of issue?
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  • 20
    Enter the dollar amount of any revenue loss recognized by the organization:
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  • 21
    Organization's Name and Contact
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  • 22
    Organization's Mailing Address
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  • 23
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  • 24
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  • 25
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