Reschedule Request Form

1

NOTE: if you missed your reservation you may not use this form to reschedule your event. You will need to repurchase you tickets at regular or current promotional price.

NOTE: Only one requesule may be made prior to the 48 hours at no cost. Rescheduling additional times will be at $15 per person.

Note: Answers selected in this form will be reviewed for honesty. Trying to enter responses that will bypass our reschedule fee policy will automatically be denied.

2

Is your original reservation in the past or is it a future reservation?* This field is required.NEXT

Past Reservation

Future Reservation

3

Name on the Reservation* This field is required.

First Name

Last Name

4

Email* This field is required.

example@example.com

5

Did you use a Groupon Voucher or Vouchers?

YESNO

6

How many Groupon Vouchers did you use Between this or additional reservations?

1 Voucher

2 or more Vouchers

7

Booking Number from confirmation email* This field is required.

8

Do you know what date and time you would like to reschedule?

YESNO

9

Please Enter Your Requested Reschedule Date

Date

10

Requested Start Time (please use times from our booking calendar online. If the time is not correct we will select the closest time available on the date indicated.

Hour

Minutes

11

If you do not know what date select the option below. Once you know a date you will email us at info@lockologyescaperooms.com. You will still need to complete the rest of this form today.

Place reservation on hold until we know what date.

12

Has this reservation been rescheduled one or more times prior to this request* This field is required.

Yes

No

13

Is your reservation less than 48 hours from now? Please note we will automatically decline requests if you falsely answer this question. Every reservation is reviewed for accuracy in relation to this form.* This field is required.

Yes

No

14

Did you purchase reservation insurance? Please note we will automatically decline requests if you falsely answer this question. Every reservation is reviewed for accuracy in relation to this form* This field is required.

Yes

No

15

How Many people are in this reservation?* This field is required.

16

This is the amount in U.S. Dollars of what it will cost to reschedule this reservation.

17

Our Groupon deals have a limit of one use per purchaser per event. This means that 2 or more voucher purchased by the same person can not be used for a single event. This is explained on the Groupon deal page before checkout. Groupon has this policy to mitigate the large loss it has business take in order to accept their vouchers.

As a result of the violation of this policy we can not reschedule your event unless one of the vouhcer are removed and regular or current promotional proce is paid inplace of the voucher. If you wish to proceed with payment please email us at info@lockologyescaperooms.com and we will provide you with a form to complete payment. Exceptions will not be madein this policy.

18

Unfortuatly we do not reschedule reservations which were in the past. They are considered a missed reservation and customers are marked as no-show for the evenent. We still have to pay our staff for these missed events. Please visit our website to make a new reservations.

19

Reschedule Cost

Description

USD

+ OR enter a custom value

First Name

Last Name

Credit Card Number

Security Code

Card Expiration

20

Click submit to complete this process. By clicking submit you agree you have truthfully answered all questions. Failure to answer truthfully will result in denial of your request.