Terms and Conditions
A contract enables business and client to understand all aspects. All customers will be asked to sign a copy of the Terms and Conditions as part of the contract.
Changes - Will be not accepted without 10 days notice prior to the event.
The Hog Roast - Our hog roast will serve between 50 - 150 persons dependant upon the size of the hog and your choice of menu. For example a Hog Roast for a formal meal or wedding will require larger portions. A large hog is required as opposed to an informal Hog Roast with the meat being served in bread rolls.
The Sharing Table - Being a self service grazing type buffet, guests are invited to visit the table more than once. Sufficient provision of the larger items will be renewed during service. Guests will need to remember to take into account other guests when visiting the table. Anglesey Hog Roasts will not be held liable for provision not being available against booked numbers, due to over indulgent guests.
Serving & Serving Stations - Usually a Hog served in or with a fresh bread roll and would be carved by our chef. Large events will have one or more serving station. Advice can be given subject to serving durations and menus.
Quality - Our staff control the progress of the roasting which gives you a succulent hog roast cooked to perfection. Sharing table will be designed around desired sitting time. Therefore please be mindful of delays or long periods from set up time to service time.
Hygiene and Cleanliness - Are top of the list for us with each member of our staff wearing hygienic protective clothing and sterile protective gloves during the carving and handling of any of the foods.
Safety - Equipment is checked for safety at every event. Gas powered hog roast machines are strictly operated by trained staff only.
The Roaster -The hog roaster gets very hot by definition and therefore Health & Safety regulations apply. A perimeter safety rope is installed that no persons except our staff are allowed to cross.
Booking - your Hog is very easy, just inform us of the date of your event (the sooner the better). If you are hiring us you will need to send a cheque or bank transfer for £100 to book your event in this present year. A nominal £100 deposit will secure dates in the following years. Bookings are only secured when the reservation deposit is shown as cleared funds and remain provisional until that time. Bookings cancelled within 12 weeks of the event date 50% of the total booking value will be due, and if cancelled within 6 weeks 100% of the booking value will be due. For bookings in excess of £2,000 we require a further 35% to reach us 14 days before the event. All outstanding balances must be paid 5 days prior to the event. Please note all deposits are non-refundable for cancellations by yourselves, which may include isolating restrictions. Where a refund may be due, through national lockdowns implimented by government restrictions then any administration charges due will be subtracted from the returned deposit or carried over to a new event date, being the favourable option.
Bookings are not a confirmation of final prices and are subject to changes and confirmation at the time of agreement of final booked event details received, normally 7-10 days before the booked event date. For bookings made for an event that is to take place more than 6 months ahead of the date booked, or has been rearranged, AHR reserved the right to change quoted prices in the case of increased prices from suppliers occurs.
Balance - Must be paid 5 days before the date of the event. Payment on immediate arrival if not received within 5 days before date of event as specified above. Monies not received on arrival may lead to late serving of food.
Plates & Cutlery - For outside events we supply white biodegradable disposable plates, forks, spoons and napkins.
Catering Area - A summer ball, school reunion, weddings and any other event held in a marquee will normally require preparation in the days leading up to that special day, whilst we supply our equipment to cater for these events it is normal for your marquee hire company to ask you what your caterers require in the form of a covered catering area which would normally be an extra bay added on the end of the marquee.
Allergies - Any special allergies must be made known to us prior to your event. This will ensure that special dietary requirements are adhered to in respect of food preparation. On the day of your event any guests with special pre-arranged dietary requirements should make themselves known to the chef or supervisor in charge of your event. AHR will not be liable to guests who have not made their allergies known or do not make any necessary enquiries to ensure that the items provided are suitable to their allergies.
Power Supply - Large events should have a minimum of 2 x 240 volt, 3 kilowatt 3 pin points to run fridges, freezers, and tea and coffee making devices, plus smaller commercial cooking paraphernalia. Smaller catering events can manage with a single 240volt 3 kilowatt 3 pin point or a brought in generator.
Inclement Weather - We will supply shelter for our own staff, but will not unless requested supply shelter for guests. Bad weather such as wind and rain at your venue may increase cooking times. Should there be bad weather forecast where a gazebo is not suitable then the organisers of the event are to supply an alternative arrangement. If suitable cover has not been supplied then we reserve the right to not serve and/or continue service if weather conditions are deemed a risk by ourselves.
Portions - It is vital that you give us an accurate account of the portions/covers to be catered for. If your numbers are not accurate there is a remote possibility of a shortage of servings. Many factors can affect your guest’s appetites such as alcohol, weather, the time of day and the event itself so it is advisable to bear this in mind when giving details of your needs. For standard Hog Roasts served in freshly baked bread rolls many guests will expect second helpings especially if an event is going to exceed 3 hours. All these factors can be discussed at the time of booking and we will be only too pleased to help you tailor your needs to suit your requirements.
Breads - We only use quality products for our outside catering events, our baps or bread rolls are specially ordered from a local bakery.
Travelling - Please note the only prices quoted are to travel within our local catchment area of 35 miles. Mileage charges to events further afield are possibly chargeable depending on the individual booking.
Abuse -'Anglesey Hog Roasts' reserve all our rights to act accordingly against any type of abuse of our staff at an event. This means verbal or physical abuse. This might include instantaneous departure from the site, and cancellation of booking.
Late Finishing Events - Events that require staff after 22.00hrs will attract an extra staff charge, normally time and one half. This will be invoiced after the event if agreed.
Force Majeure - We cannot accept liability or pay compensation where the "performance or prompt performance of our contractual obligations is prevented or affected by circumstances amounting to force majeure" Such events may include but are not limited to war or threat of war, riots, civil strife, terrorist activity, industrial action, natural or nuclear activity, wet or windy weather conditions, electricity failures, fire, pandemics and resulting social exclusion requirements, government enforcements, and all similar events outside our control".