Online Promix Service & Repair Form

Online Promix Service & Repair Form

Repair Form for Original Promix SD,LCD Systems Only
Please complete all topics below correctly and to detail so we can fully support you.
Please also attach one copy of this form to the repair BEFORE shipping it to us.
Below is a Print Button.

Please insure all feilds listed with a * are filled in before submitting this form.
Report Time (Logged as QLD Time Only)

:HourMinutesAM/PM Option
Report Date:

DayMonthYear
Date of inquire
List Customer Details in which you are doing the repair for.
Customers Name:
Name of the Company the system is being repaired for example: Boral, Hymix, Excel, Hanson's, etc.
Customers Name

First NameLast Name
Customers Email
Example: Johnbrown@Boral.com
Customer Mobile
List Your Details
Company Ref Number:*
Job Number, Asset Number or Repair Order Number.
Company Name:*
The Company you own or work for.
Office Phone:
Contact Name:*

First NameLast Name
Contact Mobile:*
Contact Email:*
example@example.com
Additional Email 1:
To be email to an additional person for viewing
Additional Email 2:
To be email to an additional person for viewing
Additional Email 3:
To be email to an additional person for viewing
Additional Email 4:
To be email to an additional person for viewing
Promix Controller(Cab Box) Details
Select Repair of Promix Model:*

Original Promix from 2007Promix SDPromix LCD
Product Serial No: *
Found on the bottom of the Cab Box next to the 37 pin Connector or inside on the main CPU board.
LCD Software Version: (Promix LCD System Only)*
Very important we have this data to know what version is installed at the time but If its not available please put N/A and the same if its not a Promix LCD System - field cannot be left blank.
CPU 1 Software Version: (Promix LCD System Only)*
Very important we have this data to know what version is installed at the time but If its not available please put N/A and the same if its not a Promix LCD System - field cannot be left blank.
CPU 2 Software Version: (Promix LCD System Only)*
Very important we have this data to know what version is installed at the time but If its not available please put N/A and the same if its not a Promix LCD System - field cannot be left blank.
Vehicle Make:*
Kenworth, Mack etc
Vehicle Model:*
T360 etc
Vehicle Rego or Fleet No*
Transmission Type:*

AutoManual
Hydraulic Pump Make:*

RexrothDanfossOther
Hydraulic Pump Model:*
Upload Files or Photos:

Browse Files
Max 10854kb Cancelof
Repair or Fault Description:*
Please Note: Our Warranty Terms and Conditions of Sale
AII WoodTech Products include a 12mth Warranty from the original date of purchase. Goods must be returned to sender for any repair or replacements. Our Warranty only covers Software, Hardware and Design Faults on products built by WoodTech Electronics. Our Warranty does not cover Freight, Labour, Travel, Downtime or Poor/Incorrect Installation that has caused damage to any other equipment or assets.
Should be Empty: