SXSW provides an accessible van for those who need additional assistance using the Festival Shuttle. The van is operated by the official SXSW Festival Shuttle provider. The van will only be available for pick up and drop off during scheduled shuttle hours and between established shuttle stops. Attendees with a Companion Wristband may accompany registrants with an Accessibility Designated Badge in the van.
Please complete this form for each individual ride you plan to take. All requests must be made at least 24 hours before planned departure. If you would like to schedule a ride that is less than 24 hours away, please call or text 512-522-9285.
Due to limited capacity in our ADA shuttle, all requests are filled in a first come, first served basis. We will do our best to honor all requests, however timely service cannot be guaranteed if the ADA shuttle is already in use for a scheduled run.
Once your request has been processed, someone from our staff will email you a confirmation. The driver will reach out approximately an hour before your scheduled pick up.
If you have any questions regarding the ADA SXSW Festival Shuttle, or to cancel a request, please email Hagerty@sxsw.com.
For all other accessibility questions, please email firstname.lastname@example.org.
SXSW Shuttle Schedule:
Friday 3/13: 10am - 2:30am
Saturday 3/14: 9am - 2:30am
Sunday 3/15: 9am - 2:30am
Monday 3/16: 9am - 2:30am*
Tuesday 3/17: 9am - 2:30am*
Wednesday 3/18: 9am- 2:30am*
Thursday 3/19: 9am - 2:30am*
Friday 3/20: 9am - 2:30am*
Saturday 3/21: 9am - 2:30am*
*Red River Service starts on Monday 3/16 and runs from 7pm - 2:30am