Tenants Satisfaction Survey Form
Name
*
First Name
Last Name
Address
*
Street Address
Town
City
State / Province
Postcode
Email
example@example.com
Mobile Number
Other Number
1 How satisfied are you with the overall service provided by Osprey Housing ?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Neither
1 How satisfied are you with the overall service provided by Osprey Housing - Comment
2 Overall, how satisfied or dissatisfied are you with the quality of your home?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Neither
2 Overall, how satisfied or dissatisfied are you with the quality of your home - Comment
3 Overall, how satisfied or dissatisfied are you with Ospreys management of the neighbourhood that you live in?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Neither
3 Overall, how satisfied or dissatisfied are you with Ospreys management of the neighbourhood that you live in - Comment
4 How satisfied or dissatisfied are you with opportunities given to you to participate in your Landlords decision making process?
Very Satisfied
Satisfied
Dissatisfied
Very Dissatisfied
Neither
4 How satisfied or dissatisfied are you with opportunities given to you to participate in your Landlords decision making process - Comment
5 How good or poor do you feel Osprey Housing is at keeping you informed about their services and decisions?
Very Good
Good
Poor
Very Poor
Neither
5 How good or poor do you feel Osprey Housing is at keeping you informed about their services and decisions - Comment
6 Taking into account the accommodation and services provided, do you think that the rent represents good or poor value for money?
Very Good
Good
Poor
Very Poor
Neither
6 Taking into account the accomodation and services provided, do you think that the rent represents good or poor value for money - Comment
7 What aspects do you think that Osprey do well
8 What would you suggest we could do better?
Osprey Housing are currently undertaking a project to understand the extend to which our tenants experience various forms of poverty. We would appreciate if you could indicate to what level you have ever experienced the following forms of poverty. Please note that survery results will remain anonymous and are for the purpose of giving an indication of the number of tenants in different forms of poverty.
Have never experienced
Have experienced, but no longer relevant
Some degree (damaged, unable to replace)
Moderate degre (missing 1 or 2 items - some items have never had)
In Poverty (do not multiple items)
Fuel Poverty
Food Poverty
Furniture Poverty
Flooring Poverty
Window Covering Poverty
White Goods Poverty
Signature
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Day
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Month
Year
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Hour
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Minutes
AM
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AM/PM Option
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