Appointment Cancellations and Refund Policy
All payments are non-refundable and non-transferable. Notification of cancelled appointments must be made 24 hours in advance. Failure to do so will incur a cancellation fee equivalent to the full price of the treatment. Any lost time due to late arrival will not be made up at the end of the session. In the case of the therapist being unable to attend the appointment, it will be cancelled and re-arranged.
DHF is not responsible for any services provided by non DHF staff. Apart from Sarah (DHF Director) all other Therapists operate in our premises on a self-employed basis. Any service they provide to you constitutes a contract between yourselves and them, not DHF. We accept no responsibility for breach of contract or negligence caused by the 3rd party.
Thorough and honest responses to the questions in this form are essential to your safety. By signing this form you hereby confirm that the information stated above is accurate to the best of your ability and you have stated all known medical conditions. You must undertake to inform the therapist of any changes prior to future treatment
Prior to any treatment a physical assessment needs to be carried out. By signing this form you consent to the consultation, assessment and treatment by the therapist.