• Driver ID Application

  • Welcome to the first step of becoming a GM Cabs Driver!

    Completing this application does not guarantee a successfull applicaton, it is merely a procedure to collect data for us to complete the rest of the checks.

    If your application is approved you will recieve a text message with a Youtube training link which you will need to reply back to before we proceed with the remainder of your GM ID Card Application.

    Approval of your GM ID application will also approve yourself to be on the RYDO booking system through your GM Cabs Eftpos Machine.

    If you would like to continue with this application please select next below.

    Documents required for this Application:

    • Your drivers license
    • Criminal History Check/Taxi Council License
    • Driving History Record
    • Emergency Contact Details

     

  • Acknowledgement

  • Your Information

  • Are you a GM Cabs Terminal User*
  • Date of Birth*
     - -
  • Your License

  • Have you had your Full License in NSW for more than 1 year - if you have held a drivers license from a different state or territory please select NO*
  • License Expiry*
     - -
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  • You will need to bring in a copy of your physical interstate license to the GM Cabs Mascot office for it to be verified prior to your GM DID application approval.

  • More About You

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  • Emergency Contact Details

  • Your Photo

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  • Driver Obligations

  • All drivers driving for GM Cabs must comply with all obligations under Point to Point regulations.

    GM Cabs can immediately suspend your GM Driver ID if obligations are not met and The Point to Point Transport Commissioner can issue penalties for non-compliance.

    Please read each of the below carefully. You must agree to comply with each obligation prior to going to the next step of the application.

  • Code of Conduct

  • Driver Rules

  • Driver Training

  • Below is a training video you must watch to continue with your GM Cabs Driver ID Application.

  • Duress System

  • At GM Cabs, your safety is our primary concern.

    If you are ever in need of emergency assistance, we are one button press away!

    Simply press and hold the “ ! ” button on the home screen of your GM Cabs application on your tablet as shown below and our 24/7 call centre staff will be here to assist.

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  • Our first step will be to call you on your mobile phone, so if you are able to answer, please do. If you are unable to answer, we will escalate the situation by alerting nearby drivers of your situation and calling emergency services.

  • Assistance Animals

  • It is a condition of being a GM Cabs Driver that a driver cannot refuse to transport a passenger with an assistance animal or an assistance animal in training.

     

    Assistance animals are trained to aid people with a disability. These assistance animals are not pets.

     

    Please ensure;

    You don’t touch, talk, feed or otherwise distract the assistance animal
    You do not treat the animal as a pet, give it the respect of a working animal
    You do not speak to or give the animal any commands unless the passenger asks you to
    You speak to the handler, not their assistance animal.


    The assistant animals usually sit in the front passenger or rear footwell of the Taxi. The assistance animal does not need to be secured in the car and should never be separated from the passenger.

     

    PLEASE NOTE: DRIVERS CAN BE FINED UPTO $1,110.00 FOR REFUSING TO PICK UP A PASSENGER WITH ANY TYPE OF ASSISTANCE ANIMAL.

     

    For further information regarding assistance animals please see links below;

    The Point to Point Transport (Taxis and hire Vehicles) Regulation 2017

    The Disability Discrimination Act 1992

    Office of Local Government

    Health Direct

  • Cabcharge Meter and EFTPOS

  • Taxi Drivers must not refuse ANY passengers. This includes any customer wishing to pay for their fare using Cabcharge products. Reported cases of such behaviour may lead to your GM Cabs ID being suspended or cancelled.

    Please watch the below instructional video on how to use your Cabcharge Meter and process a transaction on the Cabcharge EFTPOS machine.

  • Assessment

    Please select the best answer.
  • 1. Is it OK to refuse a fare is the fare is only a short one?
  • Your answer is incorrect!

  • 2. Which of the following is an example of good customer service?
  • Your answer is incorrect!

  • 3. What is the blood alcohol limit for taxi drivers?
  • Your answer is incorrect!

  • 4. As a taxi driver who do you have a duty of care to?
  • Your answer is incorrect!

  • 5. If you notice a safety hazard in your vehicle what should you do?
  • Your answer is incorrect!

  • 6. Which of the options is an appropriate question to ask a passenger?
  • Your answer is incorrect!

  • 7. What is a good way to prevent stress and anger?
  • Your answer is incorrect!

  • 8. Which documents regulate what taxi drivers can and can't do?
  • Your answer is incorrect!

  • 9. Irritability and sore eyes might tell you it's time to...
  • Your answer is incorrect!

  • 10. Is this statement true or false? GM Cabs can search a driver by asking them to empty their pockets, open bags or jackets to look for drugs and alcohol.
  • Your answer is incorrect!

  • Moral and Ethical Conduct

  • Section 1: Honesty and Integrity

  • 1. A passenger pays you $100 for a $78 fare and accidentally walks away without asking for change. What do you do?
  • Your answer is incorrect!

  • 2. You notice that another driver is charging passengers extra for trips. What do you do?
  • Your answer is incorrect!

  • Section 2: Customer Respect and Service

  • 3. A passenger gets into your taxi and is clearly intoxicated. What do you do?
  • Your answer is incorrect!

  • 4. A passenger with a disability asks for help getting into the vehicle. What do you do?
  • Your answer is incorrect!

  • Section 3: Responsibility and Professionalism

  • 5. A passenger from overseas asks how muchthe fare will be, and you realise they don’t understand how the meter works.What do you do?
  • Your answer is incorrect!

  • 6. You accidentally damage your taxi duringyour shift. What do you do?
  • Your answer is incorrect!

  • Section 4: Law and Safety

  • 7. A passenger offers you extra money to speed through red lights. What do you do?
  • Your answer is incorrect!

  • 8. You see someone suspicious enteringanother taxi with no ID or uniform. What should you do?
  • Your answer is incorrect!

  • Moral and Ethical Declaration

  • I understand that being a GM Cabs driver means I must act with honesty, professionalism, and care for passengers at all times. I agree to uphold the values of GM Cabs and the standards required to represent the company.

    Details:

    Full Name: {name}

    D/L Number: {driversLicense}

    D.O.B: {dateOf}

    Authorised Service Provider: GM Cabs Taxi Network Pty Ltd & RYDO Technologies

     

  • Driver Consent

  • Before we can access and upload your driving record to the Point to Point Transport Commission’s Driver Vehicle Dashboard (DVD), you will need to provide consent confirming that you are eligible to be a driver under the point to point transport law. 

    Details:

    Full Name: {name}

    D/L Number: {driversLicense}

    D.O.B: {dateOf}

    Authorised Service Provider: GM Cabs Taxi Network Pty Ltd & RYDO Technologies

    Consent

    I, {name}, hereby declare my consent for GM Cabs to conduct background checks as part of my application to become an approved taxi driver. I understand that these checks are necessary for GM Cabs to assess my eligibility and suitability for the role. 

    I acknowledge that the background checks may include, but are not limited to, the following: 

    1. Criminal History Check: A review of any criminal records that may exist. 

    2. DVD Portal Check: An assessment through the Point to Point Industry Portal to verify my eligibility as a taxi driver. 

    3. Other Necessary Checks: Any additional checks deemed necessary by GM Cabs to evaluate my qualifications as a taxi driver. 

    I further consent to GM Cabs conducting these background checks not only at the time of my application but also randomly in the future, as deemed appropriate by GM Cabs. This consent extends to any background checks that may be initiated randomly or based on reports or evidence of misconduct related to my conduct as a driver. 

    I understand that the information obtained through these background checks will be used solely for the purpose of evaluating my application and ongoing eligibility as a taxi driver for GM Cabs. 

    By signing below, I confirm that I have read and understood this declaration and voluntarily consent to the background checks as outlined above.

  • Driver ID Fee

  • The GM Cabs Driver id is $10 per year starting from 2 years upto 5. Please select which you would prefer.*
  • By proceeding with your application, you confirm that all documents provided are accurate, genuine, and comply with all regulatory requirements.

  • Were you referred by a GM Operator?*
  • Should be Empty: