Diaper Delivery Service Terms and Conditions:

Jacksonville, North Carolina, 28546

thelittlebumlife@gmail.com

910-939-2235

By using our cloth diaper service, you agree to the following terms and conditions:

To start service, there is a 4-week initial minimum service charge plus a one-time start-up fee ($35.00) required for all new customers. These payments are due in full when signing up for service. These payments are both non-refundable. American Eco-Baby & Diaper Service requires credit card information to be provided for all accounts.

The Little Bum Life & Diaper Service agrees to deliver 70 newborn/infant or 50 toddler diapers to your home for the first two weeks. After those times you will receive the same diapers that are laundered from the previous week. The weekly charge is based off of the total number of diapers that are used and in your possession.

Standard Service-In the service you will receive 70 diapers your first week for newborns/baby and 50 for toddlers. Customers with accounts in good standing will receive one week’s supply of prefold, service quality, cotton diapers delivered in a cloth pail liner. Diapers will be delivered each week to replace the number of soiled diapers left the previous week for pick- up. As your child grows and is ready for a larger diaper, all current diapers must be returned in order to receive a full supply of the next size. Cost of service is $30 per week plus tax (4-week minimum, the service does not include diaper covers

Diaper service includes: delivery/pickup/cleaning/sanitizing of a full-time supply of our cotton diapers along with a diaper pail liner.

We offer prepayment discounts as well 5% off for 6-11 months prepaid, and 10% off for 12 months or more prepaid.

We charge full price for one child in diapers with us. Each additional child added to your account will receive 50% off their weekly service fee and will also be charged a one-time start-up fee.

When you wish to change the number of diapers in your rotation or size up please contact The Little Bum Life & Diaper Service one (1) week prior to your next delivery. If you are sizing up your diapers please turn in all of your diapers from your current rotation, the following week we will deliver the remainder of your new size rotation. We will inspect and count all diapers once turned in and charge you for any damaged or lost diapers. There is a $2.50 charge for each lost or damaged diaper ($3.50 for toddler size We will inspect the diapers that are washed weekly for excessive wear and tear and replace those that need to be replaced.

Every family recieves their same diapers that were given to you, every family diapers are washed separately some weeks you may get back stained diapers. These are your stained diapers, for heavily stained diapers see 'proper diaper use'. 

A billing cycle consists of one month. There are some months with 5 weeks. Payment for the next billing cycle is due on or before the first day of the next billing cycle. The charge for a billing cycle considers the number of delivery days in the month.

There is a $30.00 fee for all returned checks. We require a credit card when signing up for service and will charge your card every four weeks, unless other arrangements have been made. Any payments for monthly charges that are paid after the 5th of the month are considered late and will accrue a $5 a day late payment fee.

If The Little Bum Life & Diaper Service determines that a diaper must be removed from service because it contains paint, chemicals or stains from any use or misuse or abuse, or if otherwise damaged, a $2.50 per diaper replacement fee ($3.50 per toddler size diaper) shall be added to the statement. Clients are responsible for all diapers in their possession. You understand that medications and diaper rash creams can cause staining. Please don't use commercially available diaper rash cream such as Destin or Butt Paste, this will damage the diapers and you will be charged for such damage. If your child develops a diaper rash, please contact us so

we can recommend a cloth friendly diaper rash cream. Disposable liners are available for purchase to help prevent damage to the diapers.

Approved creams: • Eco Sprout Coconut Stick

• Eco Sprout Bottom Balm

• Thirsties Booty Love

• Motherlove Diaper Rash

• Angel Baby Bottom Balm

• GroVia Magic Stick

• Cj’s Butter

• For more approved creams please contact The Little Bum Life & Diaper Service

Diapers are the property of The Little Bum Life & Diaper Service.

If full payment is not received prior to its due date, The Little Bum Life & Diaper Service sole option will either be suspended or terminated service.

The Little Bum Life & Diaper Service’s goal is to conserve resources while also meeting our customers’ needs. Delivery days are determined by specific routes, which are established by The Little Bum Life & Diaper Service who can change the delivery date when necessary. Advanced notices will be provided for changes in the usual delivery schedule, not caused by conditions outside the control of American Eco-Baby & Diaper Service. On your assigned delivery day, please place the pail liner of soiled diapers outside your residence in an easily accessible place out of direct sunlight by 7 am.

Deliveries are subject to delays caused by severe weather. The Little Bum Life & Diaper Service will make reasonable efforts to deliver diapers on the assigned day. Where feasible, notices will be provided regarding changes in delivery schedules due to severe weather. You will be made aware of any changes to delivery days and times due to other reasons in advance when feasible.

Missed Deliveries: Deliveries occur one day a week. Soiled diapers must be set out for pick- up on your scheduled pick-up date. If you forget to leave your diapers out, you have two options: bring your soiled diapers to our store to exchange them for your clean diapers which has to be within 1 business day of your assigned delivery, and based on availability, we may be able to make a return trip for a minimum fee of $25. Missed delivery diapers NOT returned within the 1 business day will be charged a deep cleaning fee of $15 along with damaged diapers being charged the removal fee.

If you have forgotten to leave out your diapers, please contact The Little Bum Life & Diaper Service as soon as possible to arrange pick up or delivery of the dirty diapers.

If you are leaving on vacation, please contact us two weeks in advance to discuss available options. If you go on vacation, you are able to freeze your service by filling out a Vacation Form. This form can be completed at

The Little Bum Life & Diaper Service or at www.thelittlebumlife.com . At the time of notice, we will make arrangements to pick up all dirty diapers before you leave so they do not sit while you are gone. We are also happy to work with you to be sure you have enough diapers if you are choosing to use cloth on your trip. Should you have to leave town unexpectedly and may miss your next pickup, please leave your dirty diapers out before leaving and notify us as soon as possible.

If you need to change your delivery address, please call one week in advance. Your delivery date may be changed based on your new location. Should that happen, we are happy to arrange an additional delivery or more diapers to ensure you don’t run out of diapers during your move. If you are moving out of our service area, please cancel before your next billing cycle.

If you take a break from service (like a month or longer) you will still be charged for that month unless you return all items: diapers, diaper pail, and diaper liner to The Little Bum Life & Diaper Service. If The Little Bum Life & Diaper Service items are still in your possession during your break you will be charged for the full service. 

The Little Bum Life diapers are to be used on human babies only.  Diapers shall not be used on any other surface or for any non-baby related use. 

Please notify us if you use medications or diaper rash creams on your child. Also, please check our website for diaper creams that have been recommended.

Do not store soiled diapers in the heat (example: outside or in a garage during the summer) or in direct sunlight. This will cause unpleasant things to grow and may damage the diapers. 

Do not rinse soiled diapers. In fact, this can cause mold or mildew.  Please, remove solid waste off soiled diapers to help mitigate lingering odors and prevent permant staining. At The Little Bum Life & Diaper Service we carry disposable liners if needed. Do not store soiled diapers in plastic. 

When diapers are becoming heavily stained we will inform you to begin using liners, disposbile or reusable, if the problem presist you will be charged $2.50 for every permanently stained diaper. 

Please keep all personal items out of the pail liners. This includes disposable/cloth wipes, Q-tips, snappis, etc. The Little Bum Life & Diaper Service is not responsible for any lost items left in the soiled diaper bag. Please call us to report any missing items.

If you wish to cancel your services, please call us 5 days before your billing cycle ends. Prepaid weeks of service are non-refundable. All clean and dirty diapers must be returned on the day you cancel, along with all rental items (please wipe out the pail if messy), pail liners, etc. On your scheduled delivery day have all of The Little Bum Life’s property out for pick up. We will count all of the diapers that you return to ensure that we have the proper amount and no diapers are damaged. You will be invoiced for any lost or damaged diapers at a rate of $2.50 per diaper ($3.50 toddler)

You specifically authorize The Little Bum Life & Diaper Service to charge your credit card for the full amount of any unreturned and/or damaged items.

The Little Bum Life & Diaper Service reserves the right to terminate this service agreement at anytime.

The Little Bum Life & Diaper Service strive to meet the satisfaction of all customers. We welcome all comments and questions, and will attempt to remedy any situations brought to our attention. You can reach us by calling 910.939.2235 or by e-mail at: thelittlebumlife@gmail.com

All diapers are washed to ensure cleanliness and a quality product for your child. The Little Bum Life & Diaper Service welcomes and encourages any inquires about our washing process, including the products used. We also encourage open communication about your child’s allergies.

You agree that only this document defines the terms of our relationship, and that each of the terms and conditions can stand alone, so that if one is removed, by a legal process the others remain in force.

The Little Bum Life & DIAPER SERVICE SHALL NOT BE LIABLE FOR ANY HARM CAUSED BY USE OF ANY OF OUR PRODUCTS. THIS INCLUDES, BUT IS NOT LIMITED TO ADVERSE REACTIONS, ALLERGIC REACTION, OR ANY OTHER PERSONAL INJURY WHATSOEVER. AMERICAN ECO-BABY & DIAPER SERVICE SHALL NOT BE LIABLE FOR ANY DIRECT DAMAGES, CONSEQUENTIAL, OR INCIDENTAL DAMAGES, OTHER THAN RETURN OF ANY AMOUNT PAID FOR THE THEN CURRENT BILLING CYCLE.

After signing return back to the website to continue checkout. If you have any questions before purchasing please email us at thelittlebumlife@gmail.com or give us a call at 910.939.2235.