Here at Elite Training Academy we are dedicated to providing you with the highest level of athletic development and training services. In order to achieve all of your physical therapy and training goals it takes dedication and commitment. We are 100% committed to helping you attain (meet and exceed) those goals. Although we understand that unexpected circumstances arise, it is crucial to achieving your goals that you commit to consistent attendance for all scheduled rehab and training sessions. If you have to cancel we encourage trying to reschedule within the same week to maintain consistency. Please review our guidelines below.
We ask that you provide 24 hours notice for all cancellations so that we could try to offer that time slot to another patient or client on our waitlist. The fee for a cancel or a no-show is the full charge for the training session.
All reschedules done with less than 24 hours notice must be rescheduled within the same business week (Sunday-Saturday) per facilities availability, otherwise they will be counted as a canceled visit and will be billed as such or subtracted from your package. If you can reschedule the appointment during the same business week, we will waive the fee and/or not subtract the visit from your membership if you are a training client.
If your payment is denied for any reason, you agree to pay a $50.00 services charge plus the amount of the denied payment within 5 days. You agree to pay all costs of collection, including reasonable attorney’s fees and courts costs. If you are later than 15 minutes late we reserve the right to ask you to reschedule your appointment. Any combination of 3 cancels and/or no-shows will result in discharge from services.
We appreciate the opportunity to work as a partner with you and look forward to assisting you in achieving your rehab, training, health, and wellness goals. Thank you for your consideration of our staff and other clients.
In consideration of permission to use, today and on all future dates, the property, facilities, and services of Elite Training Academy and to participate in weight training, cardiovascular training and other physical activities, Client, on behalf of himself or herself, his or hers heirs, personal representatives, heirs and assigns, does hereby, release, waive, and discharge Elite Training Academy, and any of its employees, volunteers, independent contractors, officers, managers and agents (collectively, the Released Parties”) from liability from any and all claims arising from Client’s own negligence, the negligence of others, or the negligence of the Released Parties, as well as the Client’s breach of any agreement between the parties This Agreement applies to, but is not limited to: 1) personal injury (including death) from accidents or illnesses arising from the participation in physical activities including, but not limited to, organized activities, classes, observation, and individual use of facilities, premises, or equipment; and 2) any and all claims resulting from the damage to, loss of, or theft of property. Client certifies that he or she knows of no medical problem (except those noted herein) that would increase his or her risk of illness and injury because of participating in a physical therapy or training programs.