BIBLIO - Skills mismatches in the librarian sector

BIBLIO - Skills mismatches in the librarian sector
Introduction:

The BIBLIO project aims to address the skills gap in the library sector due to the digital transformation that is changing the role of libraries and library professionals. The goal of this survey is to involve library staff in defining what their training needs are. We want you to help us learn what your training needs are which is why we’ve created this survey. Through this survey, we hope to learn what skills you need to fulfill your roles if you do not have them already.

BIBLIO policy regarding the protection of personal data fully adheres to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016. Your answers will be processed in the context of the project alone and will not be shared with 3rd parties. Data that identify you personally (e.g. Platform user name, IP address etc.) are not recorded by this form. Your submission is anonymous.
Section 1

User needs + impact on library staff’s digital competences

1. Which of the following services do you offer in your library? Please tick in one of the columns*

	We have it but do not have staff to support it	We have it and have staff to support users	We want it and have staff that can support it	We want it and would need to be trained to deliver this
Wifi
Public access computers (PaCs)
Digital help desk
Digital learning space
Makerspaces/Fablabs
Robots
Coding clubs
Basic computer skills/ Microsoft Office workshops
Basic internet skills workshops
Online safety training
Self-service printing
VR activity sessions

2. Are you aware of the Dig Comp 2.1 framework?*

YesNo
3. Have you ever used a self-assessment tool for digital competences to test your users’ digital skills?*

YesNo
4. Are there requests for help with digital skills or resources changing?*

Yes, it’s increasingYes, it’s decreasingStaying about the sameDon’t know
5. Does your institution offer “assisted digital” services? (moments where staff provide digital support to users)*

YesNo
5.1 If Yes above, what formats? Please tick all that apply*

Ad hoc staff assistanceScheduled 1:1 sessionsScheduled group sessionsDrop-in clinics
6. In the last two weeks, which library users have requested help with digital skills? Select all that apply.*

Youth (under 18)Unemployed personsElderlyMigrants
Section 2

Professional training needs and availabilities
7. Overall, do you feel that your skills and knowledge are up to date with the role you have to fulfill and the technology used in the library sector?*

Yes, I feel I can complete all my tasks and do not need to update my skills and knowledgeYes, for the most part but I would like to update my skills and knowledge in some areasNo, I feel that my skills and knowledge need to be updated to complete my responsibilities
8. Which topics from the list below do you feel you need professional training in to answer to the technological and overall changes in the library sector? Please tick all that apply*

Pedagogical trainingEvent planning and managementCataloguing and collection managementInformation managementTeam managementLibrary marketing and communicationsExploring technological changes (eg: augmented reality, virtual reality, robotics, coding, blockchain, open data etc)DigitizationInformation, data, and media literacyMeasurement and evaluation of library servicesCommunity assessment (eg: assessing your community’s needs and finding solutions to them)Community facilitation (eg: gathering your community to discuss and offer solutions to a local issue)

9. Have you had the opportunity to attend any professional training courses on any of the subjects below in the past year?*

	Yes	No	If yes, who provided it
Pedagogical training
Event planning and management
Cataloguing and collection management
Information management
Team management
Library marketing and communications
Exploring technological changes (eg: augmented reality, virtual reality, robotics, coding, blockchain, open data etc)
Digitization
Information, data, and media literacy
Measurement and evaluation of library services
Community assessment
Community facilitation

10. How likely are you to need the following digital skills for your work?*

	I don’t know	Have no need for it	Already need/applying skills in my work	In 3-5 years	In 5-10 years
Digitization of material (eg: in the context of a cultural heritage project, you digitized a series of historic texts)
Management of electronic resources (eg: tracking the selection, acquisition, licensing, access, maintenance, usage, evaluation retention and de-selection of your library’s electronic information resources)
Library online services (eg: checking any requests made through your library’s website)
Social media management/library marketing (eg: creating and running a social media campaign for an event at the library)
Information, data and media literacy (eg: analysis of sources and filtering them to find the information needed)
Communication through digital technologies (eg: using the appropriate tools to collaborate with coworkers on a project)
Digital content development (eg: knowing how to create an animated presentation such as a YouTube videos)
Netiquette & data protection & online safety (eg: knowing how to behave online in frustrating situations, knowing how to keep your data safe)
Programming (eg: programming with a specific language such as Scratch, HTML etc a basic procedure or app)
Copyright legislation (eg: finding images that are licensed under a certain type of Creative Commons license and can be used without the author’s permission)

11. Aside from the digital skills mentioned previously, which other skills - digital or general - do you think are necessary for the future of your work?*
Section 3

Where you work
12. How many people are employed in your institution?*

12-45 - 1011 - 2021 - 3031 - 4041 - 5050+
13. How many registered users did your library have in 2019?*
Write 000 if you are not able to provide this information
14. How many physical visits did your library have in 2019?*
Write 000 if you are not able to provide this information
15. Are you employed by your library or through another service?*

I am employed by my library

16. Please indicate how you allocate your time on an average week to these tasks*

	None of my time	Not a lot of my time/not frequently	Some of my time	Most of my time	All of my time
Collection management (eg: developing a strategy for the building and maintenance of your collection)
Library communications & marketing (eg: creating social media accounts to communicate about your library’s events)
Event planning & management (eg: knowing what organising an event will require from your library’s resources)
Team management (eg: coordinating various team members with different functions)
Financial management (eg: keeping track of your library’s budget and expenditures)
Information management
Patron support & service
Community assessment (eg assessing your community’s needs and finding solutions to them)
Facilitation (eg: gathering your community to discuss local issues and come up with solutions)

Section 4

About you
17. What is your gender?*
18. Where are you from?*
19. What is your age?*
20. What educational qualifications do you have? Please tick all that apply*

Less than a high school degreeHigh school degree or equivalentSome university but no degreeBachelor degree in library and information scienceBachelor degree in another subjectMasters degree in library and information scienceMasters degree in another subjectDoctoral degree in library and information scienceDoctoral degree in another subject
20.1 Plase specify your bachelor degree in a subject different from library and information science*
20.2 Plase specify your master degree in a subject different from library and information science*
20.3 Plase specify your doctoral degree in a subject different from library and information science*
21. What is your job title?*
22. How many years have you worked in the library sector?*

< 1 year1 - 3 years4 - 6 years7 -10 years11 - 20 years> 20 years

23. How do you self-evaluate your digital skills? For more information on the self-assessment (https://europass.cedefop.europa.eu/sites/default/files/dc-en.pdf)*

	Basic User	Independent User	Proficient User
Information processing
Communication
Content creation
Safety
Problem-solving

Personal data

Please, fill out this section if you want to remain informed about the activities of the BIBLIO project and/or if you want to contribute more to our research by sharing your experience!
Name

NameSurname
Email
example@example.com
Website of your organistion (if any)
Please, select all options that apply!

I want to receive the newsletter of the BIBLIO projectI have a good practice to share in the field of digital education of librariansI have been involved in digital activities organized by a library
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BIBLIO - Skills mismatches in the librarian sector

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Personal data