Online Repair Form

Online Repair Form

PROMIX AGI SYSTEMS & OTHERS
So we can support you better with your repair we need the details listed below filled out 100% correctly with a site report from the end user on the issue of the fault. Once the repairs have been carried out, A repair email will be sent to the email listed in this form and if any repair charges are required to be paid before returning goods. Goods not collected within 60days will be discarded.
Report Time (Logged as QLD Time Only)

:HourMinutesAM/PM Option
Report Date:

DayMonthYear
Date of inquire
CUSTOMER REPAIR DETAILS
Company Ref Number:*
Job Number, Asset Number or Repair Order Number.
Company Name:*
The Company you own or work for.
Office Phone:
Contact Name:*

First NameLast Name
Contact Mobile:*
Contact Email:*
example@example.com
Additional Email 1:
To be email to an additional person for viewing
Select Repair of Promix Model or Other:*

PROMIX Original Controller (Engraved face)PROMIX SD ControllerPROMIX LCD ControllerPROMIX SD Mini (KeyPad) DisplayPROMIX SD Mini (Toggle) DisplayPROMIX SD Mini V1 Main ControllerPROMIX SD Mini V2 Main ControllerPROMIX 915 GEN2 Hand RemotePROMIX 915 GEN3 Hand RemoteOther
Product Serial No: *
6-digit serial number is a white with black text sticker starting with the year/month/day.
Repair Report:*
Please list a detailed repair report. Please do not just faulty or not working that will do or help us speed up the repair.
Upload any site notes, photos or videos related to this repair too.

Browse Files
Max 10854kb Cancelof
Our Warranty Terms and Conditions of Sale
All WoodTech Products include a 12mth Warranty from the original date of purchase. Goods must be returned to sender for any repair or replacements. Our Warranty only covers Software, Hardware and Design Faults on products built by WoodTech Electronics. Our Warranty does not cover Freight, Labour, Travel, Downtime or Poor/Incorrect Installation that has caused damage to any other equipment or assets.

PLEASE NOTE: PRINT A COPY OF THIS FORM AND ATTACHED WITH SAME HARDWARE BEING SENT IN FOR REPAIRS.
Should be Empty: