Thank you for your interest in telehealth visits. Please read our office policies for conducting telehealth appointments.
- Telehealth is not meant to replace all in-person appointments for medication management. Patients are required to be seen for an in-person visit at least once a year.
- Your provider has the discretion to determine whether to continue treatment by telehealth or not.
- Peace Psychiatry accepts and bills insurance for Telehealth visits. It is your responsibility to get prior approval for such visits, if required by your insurance. Each policy is different regarding benefits for telehealth visits; please check with your insurance to make sure telehealth is covered under your policy before scheduling a virtual appointment with us.
- You are required to notify us of any insurance changes and send us the updated insurance prior to your appointment.
- Self-pay telehealth visits for medication management are $150.
TELEHEALTH POLICIES & PROCEDURES:
- Peace Psychiatry uses a HIPAA compliant platform called CareCloud Live and Doximity. If the patient is unable to connect due to technical difficulties, then your provider may opt to use regular video calling through other platforms like Google DUO, Zoom, etc.
- For CareCloud Live a text or email link will be sent to you when your appointment is scheduled; please save this link to access the virtual waiting room on the day of your appointment. For Doximity, you will receive a text or email at the time of your appointment.
- Patients are required to use the videoconferencing at their appointment time. Checking in tardy, missing, or giving less than 24 hour notice of cancelation will result in rescheduling and a $75 fee for established patients.
- Not having Wi-Fi or having a poor connection with a data plan is considered missing your appointment.
- Minors are required to be accompanied by their parent or guardian for the length of the Telehealth appointment.
- Please provide payment information or credit card to the front office staff prior to your appointment. The card on file will be charged the day of your appointment.