TERMS AND CONDITIONS
1 You will need to go to the link to pay for a £16 return postage and packing charge.
2 You will need to pack the telephone safely and send to us at your risk.
3 Fill out the online form with details of what you want done to your telephone. For example: Full Restoration, any parts you want replaced such as Braided handset cords, cracked ear cap etc. You will be required to agree terms and conditions of this service to continue.
4 Then send the telephone to the address given in the form you used before.
5 Send the telephone to us and on receipt I will send an Email to say it has arrived.
6 Allow me up to five days to assess the telephone for any parts that in my opinion may need to be replaced. You do not have to take my advice and I will restore as you wish.
7 I may make an extra charge to remove minor nibbles or scratches. I cannot repair cracks or chips but may be able to quote for replacement parts.
8 Once I have made a list and sent you a quote for the work to be done, you can agree and make the payment and I will get the the work done usually within 14 days.
9 If you send the item and don't agree and with my assessment, I will send it back without starting the work using the pre paid £16.
10 If you fail to agree terms or do not get back to us, we will sell your item to cover our costs and inconvenience etc. This will happen very strictly one month after we have sent the reciept of the item. It is up to you to make contact. firstname.lastname@example.org
11 Items being returned are covered up to £25 insurance. If you wish the item to be covered for more pick the insurance cover you require. We use UPS as our courier.
Use a large enough box to allow no parts to be near the edges. Please can you pack the body and the handset away from each other. When the box is sealed there should be no movement possible inside at all or it will get broken. Many thanks Neil Carpenter