When you arrive, please have your cat in a carrier that is securely put together. For the safety of your pets, all cats will be REQUIRED to be in a carrier. All dogs will be required to be on a leash or in a carrier. We do have cardboard carriers available for purchase. All dogs must be on a leash. We will plan to have you step out of the car and wait to remove your leash until we have OURS on. We will let you know when it's time to come out so you're not stuck standing outdoors. WE WILL NOT HANDLE YOUR PET if they are not leashed or in a carrier and you will have to reschedule your appointment.