What You Can Expect
Fill in what you can of the order form, and we will respond within 1 business day to assist you with any additional information your designer might need and confirm billing and scheduling for your project. Once confirmed, payment of the invoice is required no later than your start date.
After you review the first mock-up/proof (mock-ups are exterior design and proofs are interior design), the designer will process your revisions request and produce a new mock-up/proof. Review and revise steps will repeat until you are completely satisfied.*
- Your managing editor will be available every step of the way.
- Time in between start date and first mock-up/proof, then between your revisions requests and next mock-up/proof can vary from 1-5 business days depending on complexity of the project and/or amount of revisions being made.
Upon approval, publishing files are typically delivered within 1 business day.
If during the publishing steps, you encounter any issues related to the layout of the files, your designer will resolve the problem quickly. File acceptance is 100% guaranteed.** Our team is also available for cost effective updates/changes to publishing files if needed in the future.
* Limited revisions within reason. Exceptions are sometimes made for small things provided you have been diligent with providing detailed information via this form and through communications with your Managing Editor to avoid exceding the revision limits.
** 100% guaranteed file acceptance applies to the platform the file was created for, not across other platforms, in the case of print files, as each one has different requirements that make cross platform use impossible in most situations. Covers designer error and most platform requirement changes that would require adjustment of size or some other setting for eBook and print files. Does not cover author wanting to make changes after publishing file delivery for any versions.