DEPOSIT
A non-refundable deposit is required to hold the date of your event. No date is reserved until a deposit is received. The balance of the complete package price must be paid at the date specified herein. If final payment is not received as set forth herein. Upon clients signature and payment of deposit, Hand and Heart Ceremonies agrees to reserve the date and time specified. The deposit is applied towards the final contracted wedding package.
CANCELLATION
There shall be no refund of deposit after 48 hours from the signing of agreement due to the reservation of the event date. If the event is cancelled within three months of the date, the client shall pay the balance of the contract due to the high probability that Hand and Heart Ceremonies will not be able to further book that date. Any other arrangements shall be discussed between the client and Hand and Heart Ceremonies. All arrangements will be put in writing. Cancellation must be in writing even if a phone call was made to inform Hand and Heart Ceremonies of the cancellation. The deposit will be transferable up to 365 days after cancellation. The client agrees to not expect a new date to automatically be available. The client will be given the chance to reschedule but cannot be pushed ahead of other reserved clients.
EXPENSE REIMBURSEMENTS
The wedding couple agrees to reimburse Hand and Heart Ceremonies for all reasonable expenses relating directly to the wedding event itself. For example, parking fees, destination travel fees, accommodations, etc. Hand and Heart Ceremonies will bill the wedding couple after the event. Both parties agree to discuss this thoroughly to avoid any surprises as to what will constitute an expense and Hand and Heart Ceremonies agrees to supply expense receipts if so requested. This clause will apply unless otherwise agreed in writing between the parties.
UNFORESEEN CIRCUMSTANCES CLAUSE
If Hand and Heart Ceremonies cannot perform this agreement due to a fire, casualty, strike or other civil disturbances, Acts of God, including but not limited to, road closures, severe traffic, fire, terrorism or other causes beyond the control of the parties, or due to the celebrant's illness, then Hand and Heart Ceremonies shall return any moneys paid by the client, less expenses, but shall have no further liability with respect to the agreement.
SUBSTITUTION
In the event of illness or sudden event out of the control of both parties, Hand and Heart Ceremonies will attempt to substitute a celebrant at no cost to client. This contract will be transferable to said celebrant.
PRE-EVENT CONSULATION
It is NOT required for the client to schedule a pre-event consultation before the event-date. Hand and Heart Ceremonies can successfully communicate all event details via email or phone.
PRE-EVENT COMMUNICATION AND INFORMATION
The client is responsible for communicating all of the information relating to the day to Hand and Heart Ceremonies prior to the wedding day, whether directly or via a Wedding Coordinator. Including, but not limited to: time line, itinerary, schedules, etc.
CHANGE OF DATE OR VENUE
Hand and Heart Ceremonies must be notified immediately of any changes in schedule or location, at least one week prior to the scheduled date of event. Notification of any changes can be made by phone along with written notice sent via email for documentation. It is the client’s responsibility to confirm all arrangements at least 7-10 days prior to the event. In the event of change of address or contact information (time, etc.) as listed, you must notify Hand and Heart Ceremonies.
PERMISSIONS
It is the clients’ responsibility to schedule and receive permission to use various locations for their wedding, including the wedding and reception locations and any other locations used during the day. Should a location require a payment, this payment will be paid by the clients.
LEGAL MARRIAGE
We confirm that we understand that for our marriage to be recognised in law that a separate service within a registry office or approved venue in front of a registrar is required.
USE OF PHOTOGRAPHY
The clients agree that Hand and Heart Ceremonies may use any photography from the Wedding Event in their marketing activities, including social media and website, subject to prior approval and permission by the photographer(s) or videographer(s).