I understand and agree that all services rendered to my pet are charged directly to me and that I am personally responsible for payment. If collection actions are initiated for any past due amounts, I agree to pay 25% collection fees. I understand that a $6.00 per month billing charge will be added to any outstanding balance. In addition, interest at the arate of 24% per annum will be charged on any past due amounts. A $25 charge will be assessed for any returned checks. I also understand that NBAH will endeavor its best effords on my behalf, however; there are no guarantees associated with veterinary care. I further agree that any claim I may have against NBAH shall be limited to the payments I have made for the services rendered.