Manage My Booking
Please complete the form with your booking information and select your query from the drop down menu. Please give further details of the changes you wish to make in the query box below. Our normal standard turnaround of requests is 24 hours (excluding bank holidays and weekends). We would politely request you refrain from entering or chasing as this adds a new duplicate request which can causes further delays.
Client Dept Date
*
-
Day
-
Month
Year
Date
Reason for contact*
*
Please Select
Adding seats - scheduled
Adding bags - scheduled
Adding bags - Low cost
Adding seats - Low cost
Add Optional Extras -Ryanair Only
Atol certifcates
Change transfers
Cancellation invoice for ins claim
Cancellation of booking
Credit Notes
Date Change - scheduled
Date Change - lowcost
Duplicate/chase invoice requests
Flight meal request
Hotel special request
Frequent flyer/loyalty No
Incentive query
Low Cost Change Dates of Birth
Name change - Low cost
Name change -scheduled
Refund follow up
Schedule change (scheduled)
Schedule change (low-cost)
Special Assistance request
Tickets resend
Post Departure Emergency
Other
Client Name
*
First Name
Last Name
Agency Name
Agency ABTA
Agency Staff Ref
Email
*
example@example.com
Agent Phone Number
*
-
Area Code
Phone Number
Booking reference or invoice number
*
For Example: JN123456 or 901234
Please enter details of your query here*
Priority
Current Time
Hour Minutes
AM
PM
AM/PM Option
Date
-
Month
-
Day
Year
Date
Important - Please check all details are correct prior to submitting this form.
One of our team will contact you to confirm options and costs if applicable. If travel is within 14 days, or your request is urgent, please call us 0121 508 5555. Please also note you can access and add bags/seats via our website: select 'Agent Support' - 'Airline Info' page and select the relevant airline.
Submit
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