XAG Australia Job Application

XAG is dedicated to bringing drones, robots, autopilot, artificial intelligence, and Internet-of-things into the world of agricultural production. It creates a smart agriculture ecosystem that leads us into the era of Agriculture 4.0 characterized as automation, precision, and efficiency.

READY TO JOIN XAG Australia？

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Applied Position

XAG Sales Administration OfficerXAG RPA Pilot / TraineeXAG After-Sales Support
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XAG Office Assistant

Location: Banksmeadow, Sydney

Employment Type: Full Time (Minimum 2 Years)

Salary: $38,000 - $50,000 P.A

Responsibilities
- Providing support to the Directors and other senior staff
- Liaising with company contacts to ensure day to day operations
- Walkthrough and manage the end-to-end sales process with customer leads and inquiries in support of sales targets
- Ensuring the satisfaction of customer needs by answering phone calls and directing to the appropriate person
- Assist with after-sales customer inquiries as required
- Providing a professional high standard of customer service that ensures high levels of customer satisfaction
- Learn, maintain and develop product knowledge and industry trends
- Assist sales technicians in producing quotations, liaising with customers, and follow up until completion of the sale
- Perform ad-hoc administrative and operational duties as required
- Travel nationally with the potential to assist in demonstration and Promotion
- Investigate all defects and repair operational RPA equipment within agreed timeframes.
- Speaking with clients and diagnose defects with a client over the phone
- Scheduling Pilots/Technicians to Jobs/Task
- Data Entry
Minimum Skills & Experience:
- Ability to make and implement complex risk-based decisions under pressure.
- A willingness and ability to learn new skills quickly.
- Australian Driver Permit
- The right to work in Australia.
- Proactive and a good man manager.
- Comfortable working in a fast-paced environment.
- Excellent communication skills.
- Highly organized and able to keep on top of many different tasks at once
- Fluent Chinese Speaking (Mandarin), Chinese typing.
- Ability to work unsupervised
Preferred Skills & Experience
- Experience with Hubspot, Xero, Excel, Word
- Fluent English Speaking
- Strong written and interpersonal communication skills
- Experience in managing time schedules
- Experience or knowledge in the technological evolution of RPA technology
- Initiative, self-motivation and be driven to achieve targets/goals
- A drive to create positive customer experiences
- A genuine desire to assist clients in the achievement of their goals
- A passion/interest or background in UAV/Drone technology, electronics, cameras or computers OR an ability to understand and discuss technical product information with customers (desired but not essential as training will be provided)

XAG Sales Administration Officer

Location: Banksmeadow, Sydney

Employment Type: Full Time (Minimum 2 Years)

Salary: $45,000 - $60,000 P.A + Commission

Minimum Skills & Experience:
- Ability to make and implement complex risk-based decisions under pressure.
- A willingness and ability to learn new skills quickly.
- Australian Driver Permit
- The right to work in Australia.
- Proactive and a good man manager.
- Comfortable working in a fast-paced environment.
- Excellent communication skills.
- Comfortable speaking with clients and agronomists over the phone and coordinating flights.
- Highly organized and able to keep on top of many different tasks at once
Preferred Skills & Experience
- Fluent English Speaking
- Fluent Chinese Speaking (Mandarin)
- Strong written and interpersonal communication skills
- Experience in managing time schedules
- Experience or knowledge in the technological evolution of RPA technology
- Initiative, self-motivation and be driven to achieve targets/goals
- A drive to create positive customer experiences
- A genuine desire to assist clients in the achievement of their goals
- A passion/interest or background in UAV/Drone technology, electronics, cameras or computers OR an ability to understand and discuss technical product information with customers (desired but not essential as training will be provided)
Responsibilities
- Walkthrough and manage the end-to-end sales process with customer leads and inquiries in support of sales targets
- Ensuring the satisfaction of customer needs by answering phone calls and directing to the appropriate person
- Assist with after-sales customer inquiries as required
- Providing a professional high standard of customer service that ensures high levels of customer satisfaction
- Learn, maintain and develop product knowledge and industry trends
- Assist sales technicians in producing quotations, liaising with customers and follow up until completion of the sale
- Perform ad-hoc administrative and operational duties as required
- Travel nationally with potential to assist in demonstration and Promotion
- Travel internationally with potential to undergo training and provide training
- Investigate all defects and repair operational RPA equipment within agreed timeframes.
- Speaking with clients and diagnose defects with clients over the phone
- Report to our Sales & Marketing Director who will be responsible for ensuring the timely and cost-effective supply of a range of goods used by our company

XAG RPA Pilot/Trainee

Location: Banksmeadow, Sydney

Employment Type: Full Time (Minimum 2 Years)

Salary: $45,000 - $70,000 P.A

Minimum Skills & Experience:
- Ability to make and implement complex risk-based decisions under pressure.
- A willingness and ability to learn new skills quickly.
- Australian Driver Permit
- The right to work in Australia.
- Proactive and a good man manager.
- Comfortable working in a fast-paced environment.
- Excellent communication skills.
- Comfortable speaking with clients and agronomists over the phone and coordinating flights.
- Highly organized and able to keep on top of many different tasks at once
Preferred Skills & Experience
- Fluent English Speaking
- Fluent Chinese Speaking (Mandarin)
- Experience in managing time schedules
- CASA Remote Pilot License
- Ensure flight logs are kept and updated.
- Ensure all RPA operations meet RPA operational procedures and comply with the RPA Standard Operation Conditions (SOC)
- Experience or knowledge in the technological evolution of RPA technology
Responsibilities
- Travel nationally with the potential to operate abroad as part of a small operations team.
- Travel nationally with the potential to assist in demonstration and Promotion
- Travel internationally with the potential to undergo training and provide training
- Ensure maintenance is carried to the operational RPA equipment in accordance with RPA manuals and procedures
- Ensure RPA manual and procedures are updated and reviewed
- Investigate all defects and repair operational RPA equipment within agreed timeframes.
- Speaking with clients and diagnose defects with the client over the phone

XAG After-Sales Support

Location: Banksmeadow, Sydney

Employment Type: Full Time (Minimum 2 Years)

Salary: $45,000 - $60,000 P.A

Minimum Skills & Experience:
- Experience with technical support
- The ability to learn quickly and in a fast-paced environment
- Excellent customer service skills
- Ability to liaise with a wide variety of clients and technicians from Australia and overseas
- Enthusiasm to learn and progress within the company and industry
- Highly organised, able to multi-task and work without supervision
- Excellent Chinese (Mandarin) and English speaking and writing
- Australian Driver's Permit
Preferred Skills & Experience
- Fluent English Speaking
- Experience in managing time schedules
- Knowledge of drone, mechanism, and/or aviation
Responsibilities
- Troubleshoot technical issues through various forms of communication (inclusive but not limited to: Speaking with clients and diagnose defects with the client over the phone/video calls and physical repair or testing of drones)
- Investigate all defects and repair operational RPA equipment within agreed timeframes.
- Travel nationally with protentional to assist in demonstration and promotion
- Support clients with their XAG drones, ground robots and other products
- Test and dispatch client orders
- Test XAG's new products and provide feedback and training to other employees
- Provide feedback to the research and development department in China and liaise with the international XAG team
- Light duties might involve assisting the in-house surveyor with drone-data capturing and processing

Technical Question

RPA Pilot/Trainee
What is UAS?
What is RePL? and why do you need it?
What is ReOC? And why do you need it?
What do you know about us (XAG)?
What do you know about our Products?
Name 2 of the biggest competitor of XAG in Australia

Question

Sales administration officer
How did you land your most successful Sale(s)?
What are your long-term career goals?
In your last position, have you consistently met your sales goals?*

YesNo
Are you comfortable making cold calls?*

YesNo
Are you comfortable to travel inter-state or oversea to meet potential clients/Partners?*

YesNo
Are you comfortable to work during public holidays or weekends?*

YesNo
Are you comfortable making cold calls?
Are you comfortable to travel inter-state or oversea to meet potential clients/Partners?
What do you find most rewarding about being in Sales?
What makes you a good salesperson?
What would you say/do in the follow situation? During your Calls: Client say i'm not interested?

If you are successful in your application for this position, what would be your strategy to generate/achieve more sales?

Thank you for your application

Our office will review your application once you have submitted your application.

You should hear from us in 3 business days, and if you are accepted into round 2 of the application, our office would invite you for a face to face interview
Upload your personal resume here.

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