To the extent possible, Michigan Psychiatric & Primary Care Clinic requests that you, as our patient will:
1. Provide accurate and complete information about your past illnesses, hospitalizations, medications, and other matter relating to your health, and answer any questions concerning these matters.
2. Participate in your health care planning by talking openly and honestly about your concerns with your provider and other health care professionals.
3. Understand your health problems, treatment course and care decisions to your own satisfaction and ask questions if you do not understand.
4. Cooperate with your provider and other health professionals in carrying out your health care plan as a patient (including communicating by returning emails and calls from the staff and providers).
5. Participate and cooperate with our health care professionals in creating a treatment plan that meets your psychiatric, medical, and social needs.
6. Inform the clinic or any of its professionals of the existence of any advanced directive (proxy, DNR, living will) you have created.
7. Take responsibility for the consequences and outcomes if you do not follow the care, service, or treatment plan.
8. Provide accurate information related to insurance or other sources of payment. You are responsible for ensuring payment of your bills and you may be responsible for charges not covered by your insurance. Requests or risk to commit insurance fraud will not be tolerated.
9. Treat other patients, visitors, and staff with respect and consideration. Support mutual consideration and respect by maintaining civil language and conduct in interactions with staff and providers. Abusive or threatening language or behavior directed at other patients, visitors or staff will not be tolerated.
10. Keep scheduled appointments and/or give appropriate notice of the need to cancel or reschedule your appointments.
11. Take medications as prescribed and follow dosage and transporting/care instructions.
12. It is not acceptable to try to alter or falsify official clinic documents, e.g. school notes, physical forms.
13. Follow instructions, policies, rules and regulations in place to support quality care for patients and a safe environment for all individuals at the clinic.
Michigan Psychiatric & Primary Care Clinic’s goal is to make the office a warm and welcoming place where patients receive holistic care. We put a lot of thought and care into establishing policies for patient and financial obligations. Failure to comply with one or more of the obligations listed on the Statement of Patient Responsibilities Policy and/or the Financial Agreement (signed during intake paperwork completion) are the primary reasons for patients being discharged from the clinic. It is important to read and understand these.
Patients who are discharged are determined with great consideration and the clinic does not make these decisions lightly. Our office will notify you via mail that you have been discharged by the clinic and will provide a 30-day window to find another provider (from the date of this letter). Acute care and support will be provided in that 30-day window following discharge, inclusive of medication if needed.