Courtney Bondi, she, her, hers, National Louis University
Reece McDevitt, he, they; National Louis University
The Support Squad are members of the Advising and Learning Support department who collaborate closely with Academic Leadership to provide proactive, strategic support for at-risk online students in high DFWI courses. This model of Intrusive Advising embeds support services into the online classroom, with the aim of developing the self-efficacy of students. Faculty collaborate with Learning Specialists to develop resources and timely intervention for students, while Advisors proactively respond to real-time feedback to coach students in danger of failing.