Important steps 

Please read the following before proceeding to the next page.

STEP 1: Graduation Attendance and Registration fee 

All graduation fees must be settled with the university prior to gown collection.
If Creative District does not have the names provided by the university or institution, we cannot issue the gown until all graduation fees have been settled.

 

STEP 2: Must Register Gown Online

Please proceed to register for gown rental and photo packages (if any). You will receive an auto generated email once the form has been successfully submitted.

 

STEP 3: Please verify your email inbox

If you don't receive confirmation immediately, please check your junk and spam folders first. If it's still not there, please reach out to us immediately via WhatsApp text.

 

STEP 4: Contact us for anything related to gown collection & return       

WhatsApp.            : +65 8899 6187 (text only)
*We will respond during our operating hours.

 

STEP 5:  In person Collection, Returning, Payment and Fitting

In person collection:
In-person collection of gowns is highly encouraged for graduands to ensure a better fit. Any sizing inaccuracies can be rectified at the studio. However, if someone collects the gown on behalf of the graduand and sizing adjustments are needed, please note that there will be an additional charge of S$20 for dry cleaning and sanitization of the collected gown.

Return on behalf:
If someone is returning the academic gown on behalf of the graduand, please ensure they bring both the receipt and an authorization form. These documents are necessary to process the refundable deposit.

Rental & Purchase :
All Rental/Purchases must be made at Creative District Pte Ltd only.
Regarding purchases, we require a minimum of 2-3 weeks after graduation to prepare (subject to availability).

 

LOCATION FOR GOWN COLLECTION PERIOD:

1093 Lower Delta, #02-09, Singapore 169204.
NO WALK-INS. STRICTLY BY APPOINTMENT ONLY.

TIME FOR GOWN COLLECTION PERIOD:

1st Sept to 4th Sept (Mon-Thu) : 11am to 7pm

5th Sept (Fri)                              : 11am to 5pm

 

Normal Operation Hour for PHOTOSHOOT: 

Monday to Friday  : 10am to 7pm

Saturday                : 10am to 5pm

Closed on Sunday and Public Holidays

Quickly submit your registration and have a once in a lifetime memory!

PLEASE NOTE:

Base on Booking, Cancellation, Alteration appointment: 

Please select the option based on

1) Please confirm your qualification before proceeding with booking a time slot for your gown collection. If you cannot select a date or time within the specified period, that slot is already fully booked.

2) Any alterations to the date or time will be treated as a walk-in. Please be aware that walk-in collection may result in extended waiting times, as priority will be given to those who have scheduled and pre-arranged their appointment with us.

3) Reminder : 

Academic Gown hiring
We accept CASH payments only. For transactions made using NETS or CREDIT CARD, there will be an additional charge of S$5.00 per transaction.

TO NOTE: 
Please note that group bookings are discouraged, particularly due to concerns about studio overcrowding amidst the ongoing pandemic.

Please note that the gown collections are strictly by appointment basis only as we would want to avoid overcrowding the premises & long queues.

Please remember to choose your preferred date and time for gown collection. Please note that date and time slots are allocated on a first-come, first-served basis.

Authorization letters for collection or return on behalf:

1. If you are unable to collect or return personally, you may authorize a representative to collect or return on your behalf.

Authorisation letter must be printed or email to us if you are requesting someone to collect or return on behalf. If no proper document, we are not able to issue the gown or return the deposit accordingly. 

Whatsapp to     : +65 8899 6187

Email                 : customersuccess@creativedistrict.com.sg

2. Collection of Academic Dress : 
Graduands are encouraged to collect their gowns in person for a better fit. Any sizing inaccuracies can be addressed at the studio. Please be aware of an additional S$20 charge for dry cleaning and sanitization of collected gowns.

 

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