Personal Financial Coaching Agreement

Thank you for making Your Personal Financial Coach, LLC a part of your financial journey. I look forward to serving your needs! To help guide our relationship and to set and exceed expectations, we ask that you review the information below.

To schedule an appointment, please call my office or use the scheduling links provided on the website.  I understand that your time and resources are extremely valuable and so is mine, so I ask that you honor your scheduled appointment time.  Appointments can be conducted at an agreed upon meeting location, over the phone, or via video conference. 

If you are married, both spouses must participate and commit to all scheduled coaching sessions. If your spouse is not available for an appointment, we will reschedule.  You are in this together, and must be in agreement on how to handle money in your marriage, especially with the "big picture" decisions.  How you get there can be a source of compromise and it will certainly require team work.  Working together and being on the same page will produce the results you seek.

I do not offer refunds for our coaching services as I provide are a fee-for-time service. I promise that you will get out of the coaching session what you put into it.  

I assume the responsibility of understanding and evaluating your current needs, goals, and resources in order to develop a strategy to meet your objectives. However, in order to make your plan work, I expect that you will come prepared to take the steps necessary to succeed, take full responsibility for your plan and its implementation, and contact me when you need additional advice and direction.  This is for you.  You will make all of the decisions and be responsible for the outcome(s).  I will always work earnestly to understand your situation, provide information, and inject hope.

You are asked to complete preliminary paperwork to better prepare your coach. I ask that these forms be filled out to the very best of your knowledge and ability prior to your scheduled appointment. You assume all responsibility for providing accurate and complete materials, documentation, and facts upon which our coaching may be based.  Gaining clarity is a key first step and requires accuracy and completeness.  Homework and follow-up work is often assigned, and it's expected and agreed this work will be completed prior to the next follow-up session in order for the coaching to be effective and to maximize everyone's time and effort.  Assigned work must be completed and submitted at least 24 hours prior to the next session.

If you need to reschedule please let me know at least 48 hours in advance and I will work with you to find a new appointment time. If we are within the 24-hour timeframe prior to your scheduled appointment and you cancel, I reserve the right to consider that  session forfeited, but will allow room for grace in extreme circumstances.  Missed scheduled appointments without notice may result in forfeiture of the session fee.  More than one (1) reschedule in a month is prohibited unless deemed due to circumstances beyond your control (i.e. illness, death in the family, natural disasters).  This is for you, by your choosing, and needs to be given a priority focus for accountability, action and progress.

All matters discussed, facts revealed, and the nature and content of all documents you provide to me or I generate will be kept completely confidential. I will reveal such matters only upon receipt of a written authorization from you with clear, verifiable instructions telling me exactly what I may reveal and to whom.

Coaching is designed to give you accurate and authoritative information with regard to the subject matter covered. I am not authorized to render legal, accounting, investment or other professional advice. These industries are heavily regulated and require specific licensure for their service. Coaching involves practical guidance in the everyday aspects of personal finance, including habits, mentalities, and daily spending decisions.  Since your situation is fact-dependent, you must seek the services of an appropriate licensed legal, tax, insurance or investment professional.  If you need services beyond what I offer as a coach, I will refer you to an appropriate professional in my network. By signing this agreement, you affirm that you understand the nature of the coaching relationship and that this does not include fiduciary duties required in those types of industries.

If a dispute arises between you and I about the rendering of my coaching services, I will work with you to the greatest degree practicable to ensure your satisfaction. If the dispute cannot be resolved by negotiation between us, the dispute will be submitted to mediation, with the goal of achieving a result agreeable to both parties. If a resolution cannot be achieved in mediation, the parties shall submit the dispute to binding arbitration.

This agreement shall be governed by the laws of Louisiana.

Coaching fees are due and payable in-full prior to the start of coaching.  Sessions will not occur without prior payment.  Sessions shall be monthly and last approximately 60 minutes each, unless previously discussed / agreed.  Two (2) session follow-up interactions per month are included to answer any brief, related questions and can be conducted via phone or email.