Establish New Residential Service

WELCOME TO EAST POINT

REQUIREMENTS FOR ESTABLISHING NEW SERVICE
Dear Customers:

Due to COVID-19 Customer Care is closed to the public.

Please allow three (3) business days for the utility account to be set-up for new services.

The payment for the deposit will be accepted in the form of a money order or cashier’s check made payable to the City of East Point and provide the address and the name of the account holder.

Same day service and credit checks will be not be honored during COVID-19, due to limited staff.

Once the new service is set-up an email will be sent from Customer Care with the new account information and a copy of the receipt for payment.

Thanks,

Management
DOCUMENTS REQUIRED TO ESTABLISH NEW SERVICES

Residential Deposit / Fees to Establish Service
• $5.00 dollars fee required for Credit Check
• Up to $200.00 dollars

- $125.00 dollars for Electric

- $75.00 dollars for Water & Sewer

- $200 dollars for both Waster & Sewer and Electric Services

• $60.00 Establishment Fee.

• $40.00 dollars deposit for Same Day Service (Only accepted between the hours of 8:00 a.m. until 3:00 p.m.)

• If a customer declines a credit check, he, or she will be required to pay a $200.00 dollar deposit.

Two document with a photo are required from list below:
• Current Driver’s License
• Current Issued Identification
• Current Military Identification
• Current Passport or Passport Card
• Original Social Security Card
• Birth Certificate
• Current Debit Card
• Current Credit Card Current Health Insurance Card
• Current Work Identification
• Current School Identification
• ITIN Number
• Green Card
• Work Permit Card

Rental Property - One document is required from this category:
• Signature on Lease is required by Tenant and Landlord (must be lease holder)
• Application can only be completed by the Primary Lease Holder

Ownership of Property – One document is required from this category:
• Settlement Statement
• Warranty Deed
• Current Tax Bill

Real Estate Agent - All documents are required from this category:
• Listing agreement, and signature is required
• Management Agreement with two (2) forms of Identification Copy of Real Estate License, if providing copy of listing agreement.
• If the listing or management agreements are in the name of a business, then an employee I.D. with a picture will be required
• Letter of authorization with identification (if requesting for another person to establish service)

For Office Use Only: Equifax Fee:__________________
Customer ID:____________ Security Deposit:______________
Location ID: _____________ Connect Fee:_________________
Connect Date: ____________ Reconnection Fee: ____________
Initials: _________________ Same Day Fee: ______________

__ OWN __ RENT
APPLICATION FOR RESIDENTIAL UTILITY SERVICE
Name of Applicant*

First NameMiddle NameLast Name
Date Service Requested*

MonthDayYear
Date
Service Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Billing Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Date of Birth*

MonthDayYear
Date
Phone Number*

Area CodePhone Number
Have you had service with the City of East Point Before?*
Previous Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Email*
example@example.com
Authorized Person or Spouse's Name

First NameLast Name
Member of Household on Life-Support
Applicant's Employer*
Address

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Phone Number

Area CodePhone Number
Emergency Contact (other than spouse)*
Phone Number*

Area CodePhone Number
I understand the following: (1) falsification of any of the above information may result in immediate discontinuance of utility service without notice; (2) there will be a charge of $60.00 connection fee (3) there will be a charge of $5.00 for a check credit; (4) failure to pay my utility accounts in accordance with the Customer Care Department’s policies will result in discontinuance of service; (5) failure to pay my final bill after any deposit refunds will result in the account being submitted to collections. I will, as a result, incur all collection costs.

I hereby acknowledge that I authorized Customer Care Department to obtain a credit report for my account from Equifax Inc. when I opened my account.
Signature*

Clear
Rental,Ownership or Real Estate Agent Document:*

Browse Files

Cancelof

WAIVER OF LIABILITY TO CONNECT UTILITY SERVICES

The policy of the City of East Point Utilities is that the service is not connected without a responsible party on the premises. To allow for service connection at any time (whether or not a responsible party is on the premises), this waiver of liability form must be completed and signed by the property owner/renter/occupants and filed with the City East Point’s Customer Care Department. This waiver must be completed every time the service is connected.

This WAIVER OF LIABILITY is entered into this {date}, between the
City of East Point Utilities, and {name}. The Property that is being connected is located at {address} .

Property Owner/Renter/Occupant desires for the Utility services to be connected at this location at any time whether or not a responsible party is on the premises. The City of East Point Utilities will agree to connect the Utility services without a responsible party being on the premises only upon the completion and filing of this agreement with the City of East Point’s Customer Care Department.

RELEASE AND WAIVER OF LIABILITY: Property Owner/Renter/Occupant hereby RELEASES, WAIVES and DISCHARGES the City of East Point Utilities, its successors and assigns, and its officers, employees, agents and consultants, from all liability, loss, claims, damages, possible or actual causes of action, cost, attorneys’ fees, and other expenses arising from any actions, claims, arbitrations, demands or lawsuits that may otherwise accrue, including claims for or relating to damages, loss or injury to persons or property, in any way resulting from or related to the connection of the Utility services to this property, from any cause whatsoever.

By signing below, I am stating that I have read this agreement and understand the possible ramifications of allowing Utility services connection without a responsible party on the premises and that I am the owner/renter/occupant of the property listed above:
Property Owner/Renter/Occupant Name*

First NameLast Name
Signature*

Clear
Date*

MonthDayYear
Date
Phone Number*

Area CodePhone Number
Should be Empty:

WELCOME TO EAST POINT