Social Skills Student Assessment
JobReady Indy
Name
First Name
Last Name
Date
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Month
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Day
Year
Date
Vocabulary
Select the skill from the list provided by each description it belongs to. Each skill belongs to only one action.
Guides, supports and encourages groups of diverse teams; shares knowledge and skills when possible
Conflict Management
Leadership
Empathy
Oral Communication
Asserts self when necessary
Teamwork
Conflict Management
Self-Advocacy
Listening Skills
Creates positive and responsive relationships with peers, colleagues and customers; uses effective collaboration and cooperation skills
Respect
Teamwork
Listening Skills
Self Advocacy
Senses other peoples feelings and emotions; able to imagine what someone else might be thinking or feeling
Empathy
Listening Skills
Respect
Teamwork
Accurately receives and interprets messages in the communication process; listens beyond words to understand a deeper message
Self Confidence
Respect
Empathy
Listening Skills
Clearly, effectively and convincingly express ideas and messages to others
Oral Communication
Respect
Empathy
Leadership
Demonstrates ability to relate to others in ways that consider their priorities and beliefs important; acknowledges ones feelings; listens to others; appreciates others because of their qualities, actions and achievements
Appreciation of Diversity
Attitude
Respect
Accountability
Negotiates to resolve or mediate conflict; avoids potential or perceived conflict
Respect
Attitude
Conflict Management
Accountability
Back
Next
Check all that apply on the next section on every question
Your boss is explaining a task they want you to do during your shift today. To actively listen to what they say, you will:
Spend the whole time thinking about what you want to say next while they are talking
Take notes about what they are saying
Check your phone while they are talking
Ask questions about what they are saying so you really understand
Your boss has put you and your coworker in charge to create a new layout for the store you work at. You think it needs to look one way but your coworker gets angry and tells you they think it should look another way. What are some ways you could show conflict management, respect and teamwork?
Ask your coworker to tell you more about their idea an listen patiently
Let your coworker know that you appreciate that they share their ideas
Try to find a way to include both your ideas in the new store layout
Go to your boss first to have them tell you and your coworker what to do
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Next
Select the correct answer for the questions in this section
You have been working at your job for a year now. You feel really confident you do your job well, and you can see yourself taking on more responsibilities so you cam build your skills and maybe even get a promotion and raise some day. What would be a good way to advocate for yourself?
Keep working hard and hope your boss notices
Wait until your boss asks you what your goals are, and then let them know you want to take on more leadership at your job
Schedule a time to talk with your boss to let them know you're really enjoying your job and ask for more responsibility at work so you can keep developing your skills.
Look for a new job
You and your coworker have a big meeting today, and you two have been preparing for weeks. Its tie to start the meeting and your coworker isn't there and hasn't called you. You have to lead the meeting without them and you are furious they missed it! When you are done your coworker shows up looking weary and you can see they are clear;y upset about something. What do you do?
Ignore them because you are mad they left you with all the work
Call them out for missing the meeting and tell them you are angry
Tell your boss hoping they will punish your coworker for missing the meeting
Ask them if everything is OK and how you can support them.
Back
Next
Select True or False
It is not important to be detailed and give clear instructions when communicating orally
True
False
Creating teams with diverse styles is an important part of being a leader because every has unique different strengths to contribute
True
False
Submit
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