NEW CLIENT - Color Consultation

New Client Digital Consultation Form

We are excited that you're interested in being part of the Metropolis Experience. By utilizing this digital consultation form, we find it to be an effective way to analyze your current hair, your hair goals, & to make sure that your appointment is booked properly. Our top priority is to ensure that each client finds the right fit with a stylist that specializes in the look you are trying to achieve while respecting your beauty budget & time. Please complete the form in full and we will reach out within 24 hours of your request during our work week which is Monday - Saturday.
Full Name*

First NameLast Name
Phone Number*

Area CodePhone Number
Email*
example@example.com
Mailing Address*

Street Address

Street Address Line 2

CityState / Province

Postal / Zip Code
Birthday*
Month & Day
Instagram Handle
@MetropolisSalonSC
How did you hear about us?*
What is the name of the client who referred you to our salon?
Tell us more about how you found us.
What is the name of the stylist who referred you to our salon?
How did you hear about us?*

Google ReviewWalk inInstagramYelpClient ReferralFacebookStaff Referral
Do you have a specific stylist you'd like to work with?*
Emergency Contact Name & Phone Number
In case of an emergency, please list who you'd like to be contacted.
Have you ever had an adverse reaction to hair color or know of any color allergies/sensitivities?*

YesNoMaybe
Preferred Appointment Time*

MorningLunch TimeEveningNo Preference
Preferred Appointment Day*

MondayTuesdayWednesdayThursdayFridaySaturdayNo Preference
When would you like to come in?*

This WeekNext Few WeeksNext MonthNext Few MonthsAs Soon As Possible
Tell us about your budget*

$200-$250$300-$350$400-$450No Budget
When was your last hair color done?*

4 - 8 Weeks ago (1 to 2 Months)8 - 12 Weeks ago (2 to 3 Months)3 to 5 Months agoI've Never Colored My Hair
What Professional hair color or chemical services have you had in the past 3 years?*
Have you added highlights, gone light to dark, dark to light, had vivid color, perms, relaxers, keratins,etc...
What Non-Professional hair color services have you had in the past 3 years?*
Box Dye, Henna, Semi-Permanents, Sun In, Splat, etc...
Please select all options that would you describe your hair?*

FineMediumCoarseThickThinDenseKinky/CoiledCurlyWavyOilyDryLimpDullDamagedHeavySparseUnruly
Do you currently have any hair/scalp issues?*

No Scalp IssuesBald SpotsThinningScalp IrritationFlaking/Dry SpotsHair Breakage
How Long is your hair?*

Short - Pixie to Chin LengthMedium - Chin to Shoulder LengthLong - Shoulder to Mid Back LengthExtra Long - Past Mid Back
What do you love about your hair currently?*
What do you dislike about your hair currently?*
Are you looking for a complete change or to maintain what you currently have?*

Complete ChangeMaintainSomewhere in Between or not sure?
How frequently would you like to visit the salon for maintenance?*

Every 4 - 8 WeeksEvery 8 - 12 WeeksEvery 3 - 4 MonthsOnly once or twice a year
How much time can you commit to your hair color sessions?*

2 - 3 Hours3 - 4 HoursHowever long it takes, I have no time limit
What is most important to you?*

Achieving my goal as quickly as possibleMaintaining the integrity of my hair & losing as little length as possibleSlowly transitioning to a new look
Please select all the goals you are wanting to achieve*

Go LighterGo DarkerAdd Dimension with Highlights and/or LowlightsBalance Uneven ColorGrey CoverageGo Cooler/Ashier/or More IcyGo Warmer/Richer/or More GoldenHave Rooty Lived In ColorSun Kissed Balayage BlondeVivid/Fantasy/Rainbow Color
What are your top concerns and priorities for your first session with us?*
Please upload 2 photos of your hair - front & back - Please don't use filters or bright direct sunlight. Natural Shaded Light is best*

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Please upload up to 3 photos of your goal hair*

Browse Files

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I understand that this is a general consultation intake form designed so that my stylist at Metropolis can help me choose which New Guest Service option that I'm best suited for (if not already booked), or to help my stylist best prepare for my first visit.

I understand that if I desire a more thorough explanation of the coloring process, or a detailed analysis of my current hair, I will need to schedule an in-person consultation.

I understand that by submitting this form it does not guarantee that my goal hair can be achieved in one session. This will be determined in person based on the amount of time booked, density/length of my hair, my color history, as well as my time and monetary budget.

I understand that the initial average investment of my first appointment ranges from $150 - $400 depending on my stylist and service choice and that most new client color appointments last 2 - 4 hours.

Maintenance color appointments will depend on my current hair, goal hair, required upkeep, and are generally booked for less time with less monetary investment.

Please sign below and click the submit button.
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Service Re-Do & Retail Return Policy

We strive to offer our clients the highest level of customer satisfaction. If you are having challenges with your cut or color, let us know within 7 days of your visit and we are happy to correct the issue within the limitations discussed during your consultation with the same stylist, as there are NO REFUNDS on services. Should you make a retail purchase that you are unsatisfied with, we will accept retail exchanges at full store credit, for 14 days from your initial purchase. Please select below if you agree to these terms and would like to continue with your services.
Do you agree to the Service & Retail policy terms & conditions?*

No, I would not like to move forward with my services todayYes, I agree to the terms and conditions
Appointment Cancelation Policy

We strive to offer the best customer service and experience for our clients. Your appointment time is reserved specifically for you, so late cancellations or no shows dramatically impact our staff and other clients.In order to continue providing the best possible scheduling options to our clients, We require a 48-hour notice for penalty free cancellation of appointments. Clients can cancel appointments by our online booking system, calling the salon and speaking with our operations team, sending an email to info@metrpolissalonsc.com, or by leaving a voicemail if out of salon hours. Clients will be required to have a credit or debit card on file with their client profile account to serve as a deposit for any scheduled appointment. Clients cancelling appointments with less than a 48-hour notice will be required to pay 50% of the missed appointments menu price that will be charged to the credit or debit card on file. No show appointments will be required to pay 100% of the missed appointments menu price that will be charged to the credit or debit card on file. Clients who No Show on more than one occasion must pre-pay, in full, for any services that they would like to schedule. Additionally, if you arrive to the salon more than 15 minutes after your scheduled appointment time, you will be subject to a late client fee ranging from $11-$22 based on the individual service provider. New client appointments that are not confirmed within 48 hours are subject to cancelation at the discretion of the salon.
Do you agree to the Cancelation Policy terms & conditions?*

No, I would not like to move forward with my services todayYes, I agree to the terms and conditions
Salon Environment & Safety Policy

Our clients safety and the environment we provide for our services is our top priority. We care about our clients and their families but unfortunately lack the space & capabilities to provide care for young children while your services are being provided. Children can not be left unattended in the reception area & guests of our clients will not be able to accompany them on the salon floor for the safety of our staff & our clients. In order to maintain the standard of our salon environment we ask that all cell phones should be placed on silent while receiving services. We ask that you please keep phone conversations to a minimum & be respectful of the clients around you. Speaker phone or audible sounds are not permitted in any area of the salon or shampoo room. If cellular communication is required & our staff are unable to continue service then appointments may be altered or rescheduled as necessary to respect the time of the following clients.
Do you agree to the Environment & Safety Policy terms & conditions?*

No, I would not like to move forward with my services todayYes, I agree to the terms and conditions
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New Client Digital Consultation Form

Service Re-Do & Retail Return Policy

Appointment Cancelation Policy

Salon Environment & Safety Policy